Riu Vallarta All Inclusive

Great open air lobby & common areas. Rooms in dire need of updating. Our room, including closet & dresser drawers were very musty smelling & it caused all of our clothes, including those not worn to have the same odor. (Much laundry done when we got home.). The beds were as hard as a rock & very uncomfortable. One mattress was even covered in plastic! We were in a mini-suite, which had a sofa that was also uncomfortable & need of replacement. The balcony was very spacious & the best part of our accommodation. Food was ok for breakfast & dinner. We found salad was the best option for lunch. The wait staff in the dining rooms & bars were great. They were very friendly & efficient. The pool area was nice, but almost impossible to find a lounge chair that wasn’t being “saved”. The beach was wide & nice and the sea was clean. You can rent an umbrella for the day for 200 pesos.

Excellent stay with very attentive staff. Its a pity that the free wifi does not extend to the rooms.

Everything was great. I only had trouble finding my room each time because of a numbering sequence with suites.

First off, we came in to find that the bathroom in our upgraded suite had not been cleaned. We immediately called the front desk and the manager came immediately and the room was cleaned. Next, we were very hungry after our early flight and we were referred to the Flamingo lunch buffet, it was terrible. Even my 9 year old soon was not satisfied with the food quality at this resort. Lastly, though the room was large and spacious, the bed was very uncomfortable and the resort was very outdated. On the bright side the environment was peaceful and there were lots of activities for the family to do. All of the employees were very helpful and quick to respond to our requests. The same Flamingo restaurant that we hated their lunch offered a reservations only steakhouse at night and the food was much better, so we ate there almost every night. We were able to get out and see the city and if you want to eat some fabulous food find out where the locals eat.