Inn at Aspen

Very nice hotel and the service is exceptional, especially the complementary shuttle.

Loved the location and the fact there was a shuttle to take you into town. Front desk was so friendly and gave plenty of recommendations. Hotel was clean and the bbq place looked great inside the hotel.

The staff was amazing and the shuttle to town could not be any more convenient with very friendly drivers. Somehow our room was double booked fortunately the hotel had another room we could stay in otherwise this review may not be so positive.

Stayed here for a hike and photos at Maroon Bells. Friendly staff and free shuttle into Aspen for evening walk. Home Team BBQ on site was excellent

Laurie and Chloe were awesome!!! We had initiqlly only intended to stay here one night, but after talking to Laurie about our game plan to do the four pass loop as a backpacking trip, we quickly realized we hadnt thought of all of the detaila (you need a permit to park at the trailhead over night). She hooked us up with Chloe whom gave us a ride to the trailhead, and when we finished we got another ride back. They also stored our things for us, and let us keep our car parked in tbeir lot while we were camping. Additionally, when we got back, they provided a shuttle into Aspen so we didnt have to worry about parking once there. The rooms we stayed in were fantastic, and every time I needed anything Laurie was super quick to provide great service. Couldn't recommend this place more!!!

The description on Hotels.com was not accurate. The line said there was a hot tub in the room and there was not. When I inquired at the front desk, He didn't know what I was talking about. I showed him my printed reservations from both Hotels.com and Vacasa.com. He spoke with his manager. The desk clerk came back and said the manager explained to him the hot tub was the communal hot tub near the pool. No apologies for the confusion...nothing. I was not happy!!!

We really enjoyed our stay here. The hotel was quiet and the hot tub was really nice after long hikes. The shuttle into town was very useful for us because we decided not to rent a car, so we relied on it heavily. I probably would not stay here again, though, for the following reasons: 1) No coffee or hot chocolate service in the common areas, 2) The lounge and patio were closed, 3) No housekeeping services even though we requested it twice (I think they are not doing it because of Coronavirus, but we weren't advised), 4) No paper plates, plastic utensils in the room...only a small fridge and microwave...since we were here for a week, this really limited our meal options at the hotel...we really should have booked a condo or hotel with a full kitchen.

Nice facility. Very nice Pool, restaurant and shuttle bus to downtown Aspen. Receptionist was very helpful and kind. Our room needed more lights. Room was dark. Refrigerator didn’t work. One was broken and the other had temperature control problems.

We had a great stay here, everything was clean and updated. Hotel staff were friendly. Our bed was Very comfortable and the ac worked well. We even saw a hummingbird in their garden out front. Also it is a super short drive to town, about 2-3 mins. For the price this place was an absolute steal! Would highly recommend for anyone staying in Aspen.

Nice location, nice and comfortable accommodation. I will recommend it.