Country Inn & Suites by Radisson, Hot Springs, AR

The only thing we were not happy with was the room. The room has a light outside the window that comes on at the dust of dark so that the County Inn & Suites can be seen at night. It stays on until the sunshine comes up. It is impossible to sleep so we had to go out and buy eye covers to just be able to go to sleep. Curtain were not long enough to shut the light out. Hot tub was to hot and the pool was to cold and the room where they are both you could not breath due to the humidity conditions.

This hotel was in terrible condition. It was extremely dirty. We had 2 rooms and these are what we found in both. There looked like blood stains on one of the bedsheets, and another mystery red stain in the second beds bedsheets. One pillow had make up stains on it and another had a squished bug/spider on it. The carpet was absolutely filthy (an iron mark and nasty stains everywhere) and the carpet was bunched up all over making it a dangerous hazard for my handicap dad to walk on. We found a live slug crawling on the carpet and a total of 5 large spiders between the two rooms. The shower had holes (and we were very worried about what was living in those holes) and bubbles in the wallpaper. I would never recommend this hotel or stay there ever again.

Our stay was very enjoyable. It was a smaller hotel so it wasn’t crowded and accommodated all our needs. It was in the perfect location we were close to everything. The staff was great. We will definitely stay here again.

My husband I had a three night stay at this hotel. The rooms were clean and fully stocked. The first night the bed was uncomfortable so we were given a different room without hesitation by the manager, Julia. An hour and a half into our return drive home I realized I left my favorite bathrobe in our room. My husband called and they checked while he was still on the phone and housekeeping had it. Julia, the hotel manager offered to mail it back for us. She did this for us on her own time after work and even at her own expense although we would have happily paid for the postage! She saved us 3 hours driving time (driving back to the hotel to get it and then driving back to our starting point) which was greatly appreciated. This kind of manager who truly looks after her guests, along with great service, clean rooms and reasonable rates are why we will be booking this hotel our next visit to Hot Springs. Thank you Julia, Gary and Mary...from Dallas, Texas

We all really enjoyed the pool and the spa area. The bed was very comfortable and the location of the hotel is right there by all types of stores and places to eat.