Country Inn & Suites by Radisson, Hot Springs, AR

Ants in the room and could not move us , in bed and on tables

Rooms were pleasant and clean. nice casual atmosphere.

Pros: Bed was comfortable, room was nice and large and very clean. Staff was attentive to issues. Breakfast was okay, but the eggs need some work. Cons: Exterior light very bright outside room and shone through the gap in blackout curtains. Not bothersome enough for us to change rooms. Pool was freezing and hot tub was dirty.

When we arrived...there was hair in both beds. There was also hair and grime in the shower. I booked this hotel because it had an indoor pool and hot tub. The pool was ICE cold .The rude lady at the desk stated the heater was broken. The hot tub was out of order. Breakfast would keep you from starving but, it was the worst food I have ever had at a hotel. I also witnessed a worker sweep her hand across the counter and all the crumbs fell into the floor and she kept walking. Never came back and even attempted to clean it with a dishrag or anything. The guy at the front desk did come change the sheets out and was very nice about it. He was the only decent thing about the entire stay. The room was musty and the carpet all over the hotel needs replacing. Looks filthy.