Dirty, disgusting, checked out first thing in the morning as soon as I could. NOT a 4-star hotel by any means, closer to a 2-star. We were given a room with terrible AC, it smelled bad, the floor had not even been cleaned, there was grime on the bathroom floor. The beds were rock hard and didn't even have a topper, just a mattress and a sheet. The safe was broken, the walls were dirty, there was mildew in the shower, no wifi. A nightmare of a room and I was too exhausted to just check out and request my money back. Don't be fooled by the photos - they have renovated the bathrooms but don't maintain them. They have only badly painted the room but left furniture & AC from 40 years ago. There is absolutely no charm to this place - there wasn't even AC in the lobby, the breakfast buffet serves syrup instead of actual orange juice, they are cutting corners in every way possible and have clearly given up. The beach is disgusting - apparently it's where the boats dump their waste. This place will absolutely ruin your perception of the Sorrento area - stay somewhere else, go to the beach somewhere else, there are MUCH nicer places. I almost didn't eat dinner at the restaurant here because I didn't want to get food poisoning, but the dinner was surprisingly good - I had an excellent risotto con gamberi & limone. It's a good if you're in the area, the lobby bar was great, the terrace & small pool is really lovely - but avoid staying there! Spend a little more somewhere nicer.