Ca' Dei Conti

When we arrived to our 3 nights stay, the reception explained that we had to go to another hotel for the first night. We dident understand the explenation, and it was pretty frustrating, since we just wanted to relax and not spend the 2nd. day moving hotel. Other than that the hotel is clean and nice.

We stayed in a quadruple room for two days and that was fine. It was spacious and clean. On the third day, we moved to a double room and that was a disaster. The room was small and stuffy. No vents and the heater nor AC was not working. We asked the concierge at front desk to move us and he said that they were booked, so he sent an attendant with a portable heater and told us to open the windows for ventilation. We could not sleep. It was horrendous for us and my family in the next room. We will be requesting a refund for the last day.

cant fault anything about this hotel

No where near 4 star. Okay so there were unprecedented flood levels which was awful but the staff did not do their best to cope. The hotel is tired and the smell from the rising water in the ground floor rooms was unbearable! Staff were rude and dismissive. Would never stay here again.

Excellent location and friendly staff. Hotel needs some refurbishing !

Friendly staff. I could only rank the hotel either 2 stars or 3 stars

The hotel was lovely and very central to most attractions, so was ideal for our party as one had limited mobility and required a walker/wheelchair and the hotel put us in a room on the ground floor close to all the amenities in the hotel, as we requested on booking. The bedroom was well laid out and furnished with beautiful pieces of furniture however there were no chairs in the room and all we had was the bed or the wheelchair to sit on. The bathroom was fairly compact and bijou and we could only manage one person in the room at a time which wasn’t ideal because we had to return to the bedroom to dry off after a shower, etc. The only issue we had was on arrival when the porter failed to meet us off the water taxi to assist us with our luggage from the water taxi, who could only park nearby and not at the hotel and had to assist us with our luggage instead.

I love the proximity to St. Mark's Basilica; however, if you walk from the train station to the hotel, it's very confusing. The hotel itself was charming. The room decour was very pretty and the staff was very nice. You're probably better off buying your beverage outside instead of the minibar as they are over priced. I also wished there were more variety for breakfast and a cappuccino machine. Other than that, this is a great place to stay.

Everything nice, thank you good service and breakfast