Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive

We had a family vacation in Orlando at the Ramada Plaza. We started out with roaches in the room on the first night. We went downstairs and were told a maintenance guy would spray. He did, but we saw more the next day and were moved and told there would be a credit, but there was none. Aside from that, neither room was properly outfitted with the essentials, as noted, like wash cloths, hair dryer, etc. The beds were hard. The hours for the bars and pools were ridiculously short. Although not completely their fault, the shuttle service was horrible and only one trip to and from each major site each day is useless.

This was my first and last stay at this hotel. I checked in around 330p and was given room 106. I asked for something on a higher floor but was told that they were sold out; that was a huge mistake on my part as I should have insisted on a different room. Room 106 is located in front of the housekeeping shop and the back sits right next to the jacuzzi. Starting at 7am you could hear the staff talking and making all sorts of noises; they were incredibly loud with no regards to the fact that they were so close to a room. At least it was very cold during my visit so I didn’t had to deal with people in the jacuzzi late at night. Needless to say my curtains had to be closed the whole time otherwise everyone would have a clear view of my room. To top it off we found that the shower had a severe leak. Every time someone showered, the carpet behind that wall would get soaked. You could not walk between that wall and the bed next to it. Based on the how the wall covering was coming off and the carpet getting unglued, this was obviously not a new issue; it was an ongoing problem and has been for a while. I don’t understand how a room with those issues would not be placed out of order; it must have horrible mold issues on the drywall and under the carpet. As I was in town due to a death in my family, I didn’t had the time or energy to be requesting to change rooms or have maintenance working in the room. I did informed them during check out but the front desk could not care less.

The room was not that clean the bathroom either I had to request for more towels also they left our door open all day after they cleaned the room they left it open thank god nothing was lost. But it was a bad experience Also they say the breakfast is included another horrible experience there was nothing for breakfast just bread and bagels ,waffles and a terrible coffee. Never going back again

The checkin was great. They were able to get us in earlier than expected. Entering the room it was overall good as expected a room to be. There was a piece of trash next to a chair by the bed but didn’t think much of it expecting the maid would clean it up later. Day 3 we noticed the same piece of trash still there. Turns out it was a condom wrapper from the previous guest that was never cleaned up. The cable is basic and did not have a guide. It also went out for the entire hotel on our last day there for the entire day. Nothing the hotel could do however. One of our key cards also stopped working on day 3. Check out went normal as expected.

Old part of the hotel very noisy and run down