Grand Hotel Central - Small Luxury Hotels of the World

Even though we arrived early, the front desk welcomed us with champagne and allowed us to check-in, while also providing us with a room upgrade. After our bags were brought to our room, we we brought another bottle of cava and given a portable wifi router to use throughout the city. The front desk was very helpful in trying to contact a club after having lost personal items there. The rooftop is beautiful.

Excellent customer service and nice rooms. Went above and beyond to welcome me as an Expedia+ Gold member. I would happily stay here again.

Great staff and a nice touch when you are welcomed into the hotel and staff hail a taxi for you . Nice rooms with the dressing gowns slippers and tea and coffee is good. Disappointing roof top area . It looks much bigger space in the picture and there was no sun loungers just chairs and sofas

Terrible last minute charges... Basically a scam. Hotels.com has one estimate then theres over charging by 200 euro. I wish i did airbnb

We wanted a luxurious hotel with a pool for the children and sauna/ wellbeing facilities to wind down at the end of a long day walking. Pool We believed it was a heated pool from advertising and as staff told us it was heated to 24C. On arrival the pool (an outdoor pool in mid Feb) was absolutely freezing! It definitely did not seem to be heated so we could not use it out of fear of getting sick. Other guests (adults) also told us that the pool had been this cold throughout their stay so they too were unable to use it. The children were very upset. We've visited hot destinations which have had much hotter pools. Sauna We were shocked to learn the use of sauna was not included in room rate - extra charge of 80 euro pp/hour. Extortionate considering how much we already paid for room. Never been asked to pay extra to use these facilities elsewhere. I was not even asking for any treatments. This is completely unacceptable and misadvertising. Charges for the sauna etc are not mentioned when you look at the hotel facilities. Breakfast Fair choice of cold items, but the only veg/vegan options (mushrooms and new potatoes) were kept in the same warming vessel as the bacon. People used the same serving spoons for the veg and non veg options. Found Bacon in potatoes! Backwards and ignorant of veg/ vegan guests' comfort and needs. Not 5* Bar Only had cheap Nesquik hot choc for kids, Mint tea was actually green tea labelled mint tea - they are not the same! Not 5*

Loved the location and service at this hotel. Between born and gothic it’s a great location.

The location is great, staff friendly, couldn't find anything to complain about.

It is a small boutique hotel with perfect location next t Barcelona Cathedral. Good restaurants and shops at walking distance. It is also very close to the Barcelona Beaches. The only down was street noise in the room.

Incredible stay here at the Grand Central - went for a short city break over the weekend. Welcome was superb, complimentary drink on arrival, help to our room with the bags, customer service was second to none. The location as the name suggests is absolutely superb - very much in the middle of Gothic Quarter Barcelona. Room very spacious, clean, amazing blackout blinds for excellent rest - could not be happier with the experience.

Staff was very friendly and accommodating; excellent location to Gothic Quarter