Hotel Villa del Bosco

They were accommodating to get us to and from our destinations.

Very bad!! Didn't even stay one night of our four night stay because the hotel was so terrible. The beds are horribly uncomfortable, my boyfriend laid down for a 10 minute nap after we checked in and he woke up with neck and back pain, we asked if we could switch rooms but were told all the mattresses throughout the hotel are the same, we were given one additional pillow which obviously did not help. At reception, the staff argued with us about not giving us our money back. The hotel is not as advertised online. The pool is very small, the free shuttle service offered must be reserved a full day in advance, and it's very, very noisy, you can hear everything that goes on in the halls and upstairs. We were told the manager and owner cannot be contacted and of course the receptionist didn't have the authority to reimburse us but would'nt call the manager or owner for approval and would'nt give us the phone number, which seems rather shady... Reception told us we had to come back the following morning at 8am to speak with the manager, who might not even be there. Very odd. We were either going to book another hotel or get flights out of the city and end our holiday short. This hotel was SO bad that we legitimately considered just leaving the country. We ended up staying at the Four Points by Sheraton which was a much nicer experience. I would highly suggest anyone considering staying at Hotel Villa Del Bosco reconsiders and looks at the Four Points by Sheraton instead.

Bad shower, very small, door didn’t shut, wet bathroom afterparty showering. Onlusten a roof window, no window with a view, no window to open. Whole hotel needed a renovation very badly. Only staf in the restaurant & driver of the shuttle were friemelt. Wouldn’t recommand to stay there.

Very nice property good ambiance reasonably priced food and drink

We have stayed at this Hotel on 6 occasions and each time the experience is remarkable. The staff are welcoming and attentive. We will return again. The Bar/Lounge is extremely comfortable and enjoyable and an experience like no other. The rooms are exceptionable and the view of Mount Etna and the Sea add to the magic of the Hotel. Catania is something else...and a great "jumping off place" to Taormina and Siracusa for example. In addition,Catania has it's own treasures to explore.

The Staff were very helpful. The Shuttle bus was a great asset and the Driver went out of his way to be helpful. The meals were very good quality. The pool area and patio were delightful and if it had been a little warmer it would have been lovely. The only drawbacks were 1) No kettle in room as stated and 2) the hotel website should make it clear that the private beach does not open until later in the Year.

The hotel was unique. The staff were very friendly and accommodating.

only fault no tea and coffee facilities in rooms the staff were friendly and helpful rooms clean and comfortable breakfast was very good with selection to cater for all tastes

The breakfast room has a great view and breakfast was very good.

Traditional decor in public spaces and rooms with modern decor and good bathrooms