Holiday Inn Cleveland - Strongsville (Arpt)

First room was dirty, toothpaste on counter top and faucet and hair in shower... bathroom ceiling peeling and exposed drywall from unrepaired water damage. Moved to different room with same dirty conditions and the sink faucet was broken. Power went out so even if I wasn't going to check out early due to filth - I was forced to leave because no power and no back up generators to even illuminate stairwell, Horrible!! I'll NEVER return!!

My reservation was changed last minute and i didn't receive the room i booked, power was out from 3am until 9am, front desk systems were down until mid noon

Great location off highways with nearby restaurants and shops. Only issue was the shower faucet had a leak causing the drain to have a small water build up that stained the water area brown. Otherwise cleanliness was decent and was a convenient stay.

The property was fine but if you have a early flight out the airport shuttle doesn't start until 8:00 am .

Thebhotel staff was very friendly and courteous. They helped trouble shoot any issues that arose instantly. I was very comfortable during my stay.

These people at this hotel are nosy when you leave the hotel they go in there being nosy watch for the Maintenance man he a big tattle tale. The receptionist was great

Desk clerk was super nice. Very pleasant and helpful. Room was nice, but a bit dated. The bathroom sink stopper was missing it’s top and there were some cracks in the walls. Bed was comfortable, room rate was good.

Not really good, had dirty towels, hair in bathroom, water bugs, pillow cases where dirty. stayed for 2 nights and it was ok but not recommend to family or friends, also with the hold that will take 30+ days unless you have a credit card and it’s 100$.

This hotel is terrible. The bed sheet was dirty, the toilet was disgusting don’t stay in this hotel

No shower curtain liner. Shower and toilet leaked all over. We had zero towels upon checking. One towel bar was missing. The other towel bar fell off when I tried to hang towels ... once we got them. There was no cups and no ice bucket. Ice machine was out of service. There was no trash receptacle anywhere in the room. No guide for tv channels. Besides which housekeeping was banging on our door to get in before 7 a m. Totally unacceptable. Housekeeping should be informed by the front desk as to check outs. All in all a miserable stay. Certainly not up to par for holiday Inn. Both my wife and I have travelled extensively and prior to this had always felt Holiday Inn was a good choice. Not anymore. Pathetic