Ramada by Wyndham Birmingham Sutton Coldfield

Very straight forward- lovely family room

I didn't even check in and u still taken my money out account

Excellent as always

Good and comfortable, under situation with covid 19

The worst bed ever, tv does not support any sort of external devices

Comfortable room with good bar and restaurant, very helpful reception staff.

Had to ask for room change as shower was disgusting and not clean, changed to another room and this had no towels init. Balcony was dirty too, was very disappointed and to top it off wasn’t given the pin to get out the car park,so embarrassingly had a que of cars building up as nobody would answer the tannoy!

Price for a family room was very reasonable. We chose this hotel because of the leisure facilities, we were only down for 1 night because we were visiting Crufts. We arrived in the afternoon and spent a hour or so in the swimming pool, the kids loved it. I was looking forward to a relax in the spa pool but it wasn't very good so didn't bother. The steam room was good though. Our room was a great size for a family of 4 and the beds were comfortable. However, the room smelled like a pack of dogs had stayed in there and done their business all over the carpet. We were told that no dogs are allowed in the family rooms but I am not convinced. The room decor and bathroom could do with a bit of TLC also. We probably would not stay at this hotel again.

My initial allocated room had very tired looking decor and was musty smelling. I was offered another room which was of a higher decorative standard but unfortunately above the kitchens and so very noisy and i was unable to ooen the windows due to cooking smells.

Lovely hotel and amenities had traveled for Crufts so location is great and only 30 min to Nec The spa facilities were great. Just what’s needed after a long journey. Pool and sauna and steam room and gym. And staff were welcoming and helpful. Towel supplies too excellent. Bar served delicious food prepared well. All round great stay.