Regal Oriental Hotel - Hong Kong

The room is spacious and is harbour, quite comfortable.

Better if you offer breakfast and buffet package. The reception is clean and also the room.

Room is large enough and clean, staff is friendly.Unfortunately it is not too close to MTR station,most of the time have to get a taxi to get there.

The room had musty smell. My flight was 9pm and hotel did not allow us to leave luggage at hotel after check out. I would not stay here again.

Front desk people were patient with my bad chinese. They helped me every time I needed with a smile. Somepne always opened the lobby door for me. I believe the workers have pride in the Regal Oriental and honor its history in the area.

The room is dated and smells like smoke, despite Booking a non smoking room with them. The customer service only offer to spray some air freshener. Many things are broken and I’m need for be updated.

We booked an Executive Club room for the perks of having the Executive Club Lounge and better room quality. The room had an unpleasant smell coming from the air conditioning. The room itself was a good size and looked out over the to the cruise terminal. However the bed was extremely hard (even though we like a firm mattress) and the decor was dated and had seen better days (especially the finishes in the bathroom). A coffee machine was provided however without any capsules (which they advertised as HK$20 each). The biggest con and negative was the Executive Club lounge. This was not a lounge, but a small cornered off area in the pub on the ground floor. During the day there were a few cans of soft drink in the fridge and a few leftover pastries from breakfast. We were told that between 5-8pm there was a cocktail hour with hot food, however when we went back and asked about the hot food, the member of staff walked us to the empty hot plates, then looked confused, went off to the kitchen before coming back to say no hot food. As for alcoholic drinks there were a couple of bottles of spirits and can of beer. It was very depressing. Breakfast the next morning was simple and lacking for an Executive Club (hard boiled eggs/beans/sausage), with bread to toast. The few small pastries were not fresh and had come out of packets. The jug of juice was long life concentrated juice. Tables weren’t cleared or cleaned from previous guests (no staff around). Upon checkout I complained abo

hotel is tired, biggest inconvenience is absence of shower curtain and exhaust fan in the bathroom.

Upgraded to the club floors which is nice, the room was very spacious and relatively clean. The drain in the bath tub was not draining properly and they fixed it right away. Lots of restaurants near by and free shuttle bus service.