Best Western Plus Boston Hotel

Delightful reuse of a building with history and character, staffed by skilled and nice people. Not a lot can be done about the very noisy street in close proximity. But I would stay again.

It was overall a good experience, room was a little dirty, had change on the floor.

Great place. Clean, rooms were very nice. Only downside is the area it is in. It was down the street from BMC Hospital. Walking distance. Could not go out at night by myself. A lot of people out on streets asking for money, your cell phone, etc. Did not feel safe.

Nice hotel with excellent service and amenities, for the amount I paid!!! Although being right on the street with trucks passing by makes in noisy and troublesome in the night.

I've stayed at this hotel for several years. Between March 2017 and March 2018, the hotel must have changed management (it switched its name from Best Western Roundhouse Suites to Best Western Plus.) The staff was kind, the parking was still free, but the rest of my experience with the newly branded hotel wasn't something I want to repeat. The entire hotel smelled like pot worse than most hotels. My room, the halls, the elevator, every corner smelled like the cheapest reeking pot that can be bought. The free breakfast was so unappetizing that I opted to go out and purchase breakfast. The floors in the breakfast room were so sticky they were hard to walk on, I know that's hard to imagine. But walking sounded and felt like peeling your feet off a glue floor. The food was stale and disappointing. I had a week old bagel that was crunchy and tough, an egg that somehow tasted sweet, and oatmeal that was dramatically watered down. I know the breakfast was free, and I try to book hotels that provide food because it saves a lot of time and I'm traveling for work, but I will probably look for a new hotel next year. I'm sorry hotel, we had several good years.