Room was dirty. Even I asked every day cleaning ( I stayed 3 nights ), they still didn't cleaned trash ( snuff bags ) under the sofa for example. I was able to see it whole my stay there. Also shower glass and shower walls were dirty, whole my stay etc...
Rooms do not have bathrobes anymore.
You have to rent them, if you want to use them. I think this is not good enough service from the expensive hotel like this. This is what you do from 2-3 stars, cheap hotels.
I'm surprised about this, since they have re-build their sauna and pool area.
Of course I didn't used it, since the bathrobes wasn't available in room.
Maybe these are small things, but if you are in good, 4-start hotel, these are the standard levels what you should get for free/ should includes to the price. Bathrobe in the room is standard!
I have stayed in this hotel maybe 50 times, because traveling for my job there a lot.
Unfortunately no longer price and quality meets here in this hotel.
I have to say also something good, whole reception team and Alfred ( if I remember correct ) from the restaurant gave again really good service.
But unfortunately these does not compensate for lack of cleanliness or lack of a bathrobe!