Shore Club South Beach

Great location, hotel by the beach but walking distance to "town centre" walking street with shops and restaurants. Good service, spacious room. Nice pool area, but it can get very crowded during the weekend which is shame if you have just arrived and thought spending time at the pool. The beach chairs are also included though which offers a nice option!

Luckily we didn’t stay at the property, but after evaluating the room I will never stay at this property. Please check your beds thoroughly. We found large blood stains on the sheets and even traces of bed bugs. Thankfully we left all our belongings at the door, and left before things could have been worse. In return, the staff was helpful getting our refund. The front desk staff is accommodating. Unfortunately, this establishment needs a uplift and needs to take care of these matters because it hasn’t been the first encounter for their guests. Very disappointed.

Great location and nice pool and beach area. Just a bit dated and could use a refresher. Service not great, but not bad, just ‘meh’

The curtains don’t open and you can’t see the ocean. This hotel is full of fine print and I’m not joking watch my video of the bugs in roomt when we asked for more towels. We asked -@ 3 and they had none clean and at 6 the answer was the same. No towels for you.

The staff tried to get me in contact with Expedia for a refund on a full night and other things but Expedia was the issue other than the cleanliness at this hotel.

So outdated! Bathroom lighting was horrible! Room just mediocre at best. Shower floor was so disgusting!

Upon checking in with my 3 year old daughter and friend, someone hurled a full can of beer from a top balcony that missed us by a step. It exploded so hard that it freaked out my daughter. Andre the manager was nice enough to upgrade us to a different tower so we didnt have to walk through the garden where the incident happen. In the wake of coronavirus their bathroom by the pool had no soap. I informed the bartender and waitstaff and sure enough went back to the bathroom 2 hours later where there still was no soap available to wash hands.

The problem with the short club is not Shore Club South itself It was the customer service rep at the desk she gave me a hard a time she insisted that my card didn’t work my friend used his American Express Card in she said it didn’t work, I asked for the manager I was told the manager was not there at the moment and was not available I calmly asked her to try my card again and my card worked after the forth time. The representative was very vague unpleasant and unattractive I feel that is why she dealt with me that way , I didn’t arrive to the hotel until 12 o’clock at night so I didn’t get the full experience of the hotel and or the way I was treated I really wish they would have credited me another night it was pretty expensive to be treated like trash I would say that the Hotel needs to improve the representation of their front desk and making sure that every employee has a pleasant up to code up to par uniform and self , at the very end I was charge for the mini bar which I didn’t use any of the items in the minibar my card was just overdraft for mini bar charges and none of the items from the minibar were used or consumed

Everything was pretty good and we prefer SC to Royal Palm. The only thing I didn’t like was that when dining in the restaurant, the service was slow. I feel that it was related to the fact that the tip is already figured in.

We to check out early because it was to loud, room had a strong Oder of bleach, paid for king and received a full or queen, decor or room was not cozy, I can go on and on. Bottom line we did not stay the night.