Kellogg Conference Hotel at Gallaudet University

People were so nice and welcoming! The Gallaudet campus is very beautiful. My daughter loved Etenesh so much (and so did we!) Thank you!

Nowhere is the any indication of a $30 per night parking rate! The last night there was no air-conditioning in the whole hotel. The last name get kids were runner ng up and down the hallway all night, even after we called the front desk. The sad part is we were planning on using this lace for a convention..

Based on a wonderful campus the hotel, is clean and comfortable. The room was spacious enough, but a little tired in places. Evidence of repairs and sockets not working did not detract from my stay, but for the price paid it was a little disappointing. The staff were helpful throughout but there is a lack of basic information available in the room and near the front desk. This obviously detracts from a visitors experience. The regular free bus to Union is a bonus

Very clean!

This was our second visit and it was full of mishaps. We arrived early and when check in was available the computers were down. When we got to our room my special request for extra lights had not been honored and the sink would not plug. This all got fixed but I could not take out my special contact lenses until the sink was repaired and could not see until we got extra lights. A bad rain storm knocked out the AC and the room was very hot overnight. The cafe had no AC in the morning and the continental breakfast had no cold cereal even though it was noted on the menu. The school shuttle was working but hotel shuttle was out of service. When we returned to the room that evening our room was not cleaned. When I called the desk I was told we were checked out even though I had a 3 day reservation. The lovely person at the desk then rebooked us and gave us price adjustments for our inconvenience. Still, the bill slipped under our door on check out day was completely incorrect. When the desk person corrected it the totals were still wrong and they had to be corrected a second time. Each time the staff was very nice but this was very frustrating. The room was clean but a bit shabby. (Hole in a lamp shade, bed skirt coming off of the bed.) The shuttle was back in service on our last morning but no one notified us. We found it by chance. I am not sure that I can recommend this hotel any more. Our stay in Feb 2017 was great and that is why I rebooked.