Holiday Inn Express Tiffin

General Manager is racist and discriminated against me and my causation girlfriend when parking my car in the courtesy lane kicked us out because I didn’t move it in time. She then called the Police to have us escorted out. This is a Covid 19 area as well I’m a small town. We only came back to Tiffin to bury my father who passed. There were 6 police cars that showed up. I will never stay at this property again as so long as this General Manager is employees there!! I want a FULL REFUND!!

First off this place straight-up lied to me. I had booked a room that I thought was a jacuzzi suite, for Valentine's Day weekend. Valentine's Day happens to be my boyfriend's birthday and my daughter's birthday. But when I got to my room come to find out not a jacuzzi suite. So I asked the teller at the front desk. And he informs me at that point that they no longer have jacuzzi suites. They switched them out to walk in showers. So the website was not updated two current pictures. They still had old pictures from before their renovation of the place. I had called them a month in advance to let them know that I was having my daughters 7th birthday party there and I needed use of their conference room. Here they had severely downsized their conference room. So that only fit like 12 people to 15 people at max. So we had to use the front dining area for the party. So there was constantly guests coming and going. And like I said I had called them a month in advance and told them that there was going to be like 17 to 20 little kids attending this party. And they said that was fine because I had booked a room for the weekend. But when I was setting up for the party in the dining area also known as the common area I was informed that people would be coming and going because it's a public space so I had to keep constant vigilance because there was a big wide open door and people coming in and out so I was constantly worried and doing headcount with the children. And they double-booked

Great mattress, best part of the stay. Breakfast was really subpar. They need to change it up and also make sure there is enough hot food.

Staff was friendly, facility was mostly clean, room and bed were very comfy, breakfast was good. Our shower head was covered in grime though, and the blinds to the giant window in our room were see through.

Nice place friendly staff Free continental breakfast was huge with excellent food

This hotel was extremely clean, quiet, and well staffed with friendly and efficient employees. The egg white omelette was delicious which was part of the breakfast included. I was very pleased with my stay here.

it's the only hotel I've ever stayed on that was out of soap. they made excuses but there was a CVS accepts the street.

The window shades apparently were supposed to work by remote control. The remote control didn't work. Shades were very difficult to raise manually. Advised cleaning staff and front desk, but nothing was done during our stay. Air conditioner put out very cold air, no matter the temp setting. On saturday, room wasn't cleaned when we returned at 4 pm. One of the maids was quite rude. Advised front desk, room was cleaned quickly. Bed was very high (this was a handicapped access room, would have been very difficult for a disabled person to get into the bed, or manually raise the window shades.) The room contained no brochures for local area restaurants or activities, and no information on TV channels.

Shampoo and conditioner in the room and coffee available anytime.

Very nice hotel. Very clean and very pleasant staff. Close to everything in Tiffin.