Americas Best Value Inn & Suites Maryville

Easily accessible, beds too soft, but was clean, thank you

Courteous staff. Clean and quiet room.

Overall, the room, the halls, and the lobby was very clean. The problem I had was in the bathroom. The shower faucet was pulled out of the wall about 1/4" and the water smelled like mold. The bathroom fan in the shower was also hanging from the ceiling. Other then these two things, everything else was good.

The sink was cracked, the WiFI system was spotty and the shower has a separation in the wall by the shower head.

Room was clean and tidy. All employees in the building were wearing masks, which showed care of all travelers. Only issue was that the plug in in the parking lot did not work for charging my boat over night, which I sadly didn’t find out until morning.

Girl at check in was friendly. Hotel was clean. Breakfast offered.

For starters, a mask requirement sign was on the front door by ordinance of the town we were in, yet not ONE staff member was wearing one, including the front desk person and the people cleaning the rooms. The hotel lobby smelled horribly stale and must when we checked in, even through the mask that I was wearing. Then they put us in a two bed suite with two beds, and two towels, so we had to go ask for more towels. Not overly impressed

The rooms had dust all over on the furniture and the bedspreads. My daughter brought her dog, since it said pet friendly, but they didn't tell her there would be a $25 charge to have the dog in the room. While breakfasts have to be different right now, the quality of the fruit was bad and the packaged food was less than stellar.

Shower didn't have much water pressure and one of the wardrobe doors was broken. Other than that it was fine.