2/10 Poor
Jan 9, 2025
Never again
I found a dead cockroach in our bathroom. Room service only came once after 5 days of our 6 day stay. One morning someone walked right into my room while I was sitting there. He apologized, explained that he was from Best control and had thought the room was empty. The lobby doors have posted hours of 6am-midnight. On the day we checked out, the doors were still locked at 7 when we had to head to the airport. I was not able to get a hot beverage for the ride, slid the room keys in between the doors and called the hotel number to tell them. Worst hotel I have ever stayed at.
Jamie
Jamie, 5-night family trip
Verified Hotels.com guest review