Vermilion River Suites Hotel

The hotel staff at the front desk was very rude, took hours before we could get extra towels, the staff never came and cleaned our room even when we left for the day. We would only get hygeine items when we asked for them and the same with the towels. Had to set the trash and dirty towels outside of the door for them to get picked up. Never once came in and made or changed the sheets on the bed. When the blankets were pulled back to get in the bed there was food crumbs and rice in the bed. The a/c didnt work half the time and no one never came to see what was wrong with it, there was no HDMI cord to be able to watch tv. They had smokers on the 3rd floor across the hall from non-smokers the whole hotel smelled like a smoking convention it smelled bad. I requested a downtairs room for my parents and they put them on the 3rd floor, aslo requested 2 rooms side by side and they ended up being on the opposite ends of the hall. The pool area never had any clean towels or any towels in there as matter of fact.This was the worst hotel that i have ever stayed in Louisiana and will NEVER be back to that hotel again...

It was very peaceful n pleasant..

It took 45 minutes to check in at 3:30. Many rooms were not ready yet at this point. Del seem to be only one person working and she was not even apologetic about the situation.

We were in town for my brother's Special Olympics softball tournament and decided this looked like a nice hotel and we chose right. The room was clean, the breakfast was good and the hotel staff was friendly. Friday night and Saturday, our stay was great. Our only complaints were that our room keys would randomly quit working to enter the building and that there were children everywhere in the halls in their swimsuits dripping water all over the floors in the hall and in the elevator Saturday evening. At one point, one of us slipped and almost fell because of the water near the elevator. About 9:00 we went down to the front desk to the snack/store area on our way back to the room we saw a woman and about 5 kids leaving a room near the elevator and there was a lot of loud noise, like a party, coming from the room. As I walked by, I glanced inside the room and saw about 20 people in there. I feel like a lot of people use the pool area who are not paying guests at the hotel. We weren't even able to use the pool due to it being crowded and full of little kids.