Library Hotel by Library Hotel Collection

Our stay at the Library Hotel was a pleasant one. The reception staff was very attentive as was the staff on the second floor (the so called reading room, where the breakfast and the afternoon snacks are served). We had a Deluxe Room, which despite its name wasn't especially luxurious, but it provided a decent king-sized bed and was located on the 7th floor, which was nice enough (the hotel has 14 floors). Our hotel neighbours were slightly more active than we would have preferred (talking extensively in the corridor and going there and back all the time), but that is by no means the hotel's fault, and the sound isolation between the rooms is adequate. Our toilet got clogged without a specific reason, but the staff handled it very professionally, so no real problem there either. I would say that the hotel is worth its rather expensive price considering the location and the level of service. The only minus I would like to mention is that it took 13 days (9 working days) for our 500 USD pre-authorisation to be cancelled from my credit card, a time period that I personally think is too long. The hotel couldn't do anything to speed things up even when I asked about it after 8 days of waiting for it to vanish. It usually doesn't take this long, so the hotel could try to update their practices on this (and there should be a possibility to cancel it manually when requested by the client, after the room has been checked).

I couldn't fault the staff and service. The staff were extremely helpful and friendly. The main issue was the size of the room. We were informed that this was a petite double room however it seemed to me that this room was for one person. The wardrobe was for one person, there were complimentary slippers for one person and a single bathrobe. All of this tells me that this room is not suitable for a couple. Everything else about our stay was excellent.

Having "themed" rooms with books on shelves in the room matching the theme is really wonderful, as is the "library" layout of the breakfast room and lobby.

Lovely hotel with super helpful and friendly staff. Good location to easily walk to Times Square and Fifth Avenue for shopping galore! Small but comfy rooms that are really clean and well decorated. The cheese and wine evenings are brilliant too, Great way to start your evening! Good breakfast and handy to have snacks available all day. Thanks for a great stay !

We could not have been happier with Library Hotel. The location is amazing...we arrived by train at GCT and took the subway to the airport when we left. Walked to theater two nights. Loved the brass tiles on Library Walk. Room was great, esp the poetry collection. Excellent breakfast and happy hour and late-night herbal tea. We even got a couple of advance copy books offered at the front desk. This is our new go-to hotel in NYC!

The library decor is very different and makes it a unique hotel.

Very upscale yet relaxed atmosphere, the breakfast and wine and cheese offerings are the best part of the trio.

This is a good boutique hotel, but it's nowhere near its 9.6 rating - should be more like 8.8 - 9.0. Great friendly staff and there are some nice perks (wine & cheese receptions, free continental breakfast, etc.), but the rooms are dinky (I had to upgrade - the first room was literally a shoe-box), there's no gym on-site (5 blocks away isn't fun in winter!), no lobby lounge area to speak of, and the immediate surrounding area is highly commercial (Grand Central is about 200 yards away). It's priced like an elegant 5-star hotel, but that's just not what this is. Good, not superb.

A wonderful treat to have each floor a different theme and each room and different subject. Thoroughly enjoyed my stay.

They have a nice dining room that's a library for breakfast & wine/cheese in the late afternoon. I had a couple of meetings with clients during the day & it's very quiet. The front desk is very friendly & helpful. They helped me find Barney's sale!