Thistle Express Swindon

A bit tricky during check in because the reception does not use the booking number of Hotel.com. I have booked serveal rooms with different names. I had some technical problems and have to suffle people around and the receptionist took a lot of effort to recover all the booked rooms. Rooms are spacious and clean. Do not have kettle in room which was a surprise. But the free coffee/tea in lobby was excellent. Breakfast was simple and nice. Good location.

The hotel is located just minutes away from the centre, 8 minutes walk from the train station and bus station which is ideal if you have a lot of luggage or just want to get to the hotel as soon as after your trip. The hotel is super clean, staff are very friendly, the rooms are big, have all the mod cons and with breakfast you either continental or full breaky. They have 24/7 tea, coffee area and getting a taxi is easy. The surrounding area has lots of shops, food places and the cinema is not that far.

Beds are not for the fuller shape as they are very narrow. Had to phone down for another two pillows as only one pillow on the beds. No Hot water in the shower on the morning we were checking out. No air conditioning but they did have a fan in the room.

A very enjoyable stay. Comfortable room and a great breakfast. Everybody polite and helpful especially Fred. Good location in the centre of town and coffee available 24/7 from reception. Would thoroughly recommend.

Very disappointed to give a bad review. I've stayed here many times but last night was a nightmare. I complained about the impromptu disco in the room next door that started at 11:30. It took 20 mins for the noise to stop, then restarted for another 20 mins. Sleep destroyed! Then, to prove a point, the occupant decided to wake me up with karaoke at 7am. I've stayed there many times before without issue although my previous stay was disrupted by some people arguing and slamming doors.