Clayton Hotel Cork City

We had a funeral to attend in the city and needed to stay in a hotel and this hotel was perfect. Very friendly staff, very clean, we felt very safe. We had dinner in the restaurant and the food was excellent. We would definitely recommend this hotel.

Hotel was spotless and great service as we were on essential visit for hospital appointment with my little grandaughter. Location was only 5 mins in car from hospital. Would stay here again, but would ask for different room as we were kept awake for over an hour from people shouting and fighting on street below , as there is a hostel directly across from where our room was.

The staff at reception, very friendly, rooms are spotless. Great aminities and night life fantastic. Definately come again.

Area surrounded by homeless people who kept fighting and shouting for two nights in a row. I do appreciate the work of the homeless shelter close by but I am surprised you would give rooms out facing that street when it's midweek and I assume hotel is not fully booked. Staff usually has info in the hotel system what the rooms are like Pool experience was interesting one as well. As a hotel guest you're told to change in the toilet without a locker and leave your stuff on a bench. Again I wonder especially with time slot booking, this could be improved. I felt like I would have been better off if I was a member of the pool. AC... didn't cool off well enough even if on lowest possible setting. Cannot imagine what is it like in the summer! I did not try the collection point. It seemed a bit complicated service. Otherwise staff and check in were very friendly. Hotel quite tidy but I think some rooms could benefit a deep scrub.

Lovely hotel, very central. Very friendly staff, especially April who helped us at check in

Our experience was so, so at this hotel. I'll be as objective as possible. The good: Nicely appointed rooms with very comfortable beds in a very convenient location for a few days exploring Cork. You also have free access to the pool, Sauna and Steam room. Only the pool was open during Covid. The Bad: Communication at the hotel is not good, at all. The reception failed to tell us that if we did not request our rooms to be clean, nothing would be done at all....It wasn't, no clean towels, no room refresher....Nothing! This is understandable during Covid, but Please....at least tell us that we need to do something in advance to have our room cleaned. Loud group of 20-50 homeless people camped out side the hotel, across the street each night. They were screaming and yelling until 3 am both nights. Luckily we had earplugs. Not the hotel's fault, but consider this if you are planning to book the hotel. Breakfast is not included, and was not very good. My eggs were bland and overall its was edible, but I would have had breakfast elsewhere if the hotel was close to any open restaurants less than 10 minutes walk for breakfast. This is probably my first negative review on a hotel ever. I have travelled extensively throughout the world and stayed in many hotels, including hotels in Killarney and Dingle on this trip. Its understandable that some of the issue can be related to Covid, but clearly not all.

We had a very nice stay overall but we got no notification about having to book the pool or gym before arrival and they were full when we got here, we specifically picked this hotel for these amenities. Our room was a double and single bed instead of two double as selected when booking. Great hotel otherwise and great location.

In tough times the hotel were operating as well as could be expected. Overnight parking fee of €12 was a bit of a surprise.

Middle of corona scate but made us very welcome well done to all the staff

Staff were very pleasant and welcoming. However, I was surprised and disappointed to be told that if I wanted a second Cappucino at Breakfast that this was an additional cost of c. €3.75. I don't see this in other hotels, and quite frankly, it's over the top, and unnecessary.