2/10
Disgusting. All around the worst hotel experience of my life. So bad we not only didn’t stay there but I had to file a complaint to get my money refunded. The facility smelled musty, the staff were unprofessional (one was downright rude). We asked to switch our room due to being made to feel uncomfortable by a staff member acting strangely on the 3rd floor. We simply wanted to be closer to the desk floor and where it was less isolated. My daughter felt just as ill at ease due to this man’s behavior. The 2nd room we were assigned after the desk clerk was done taking her sweet time, rolling her eyes and dismissing our concern hadn’t even been cleaned!! We unlocked the door and could clearly see one of the beds was unmade and the room appeared disheveled. Obviously we went back again and so she had to assign us a 3rd room. The 3rd room had the beds made but it was not clean and disgusting. At that point we decided not to stay.
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