Red Roof Inn Hot Springs

The location was very good, covid19 limited free breakfast of course but they provided coffee and juice and muffins.

When I arrived to check in the hotel lights were off and the office door was locked. No answer when I tried to call. I had to find a different place to stay and was still charged by Red Roof Inn for the reservation.

Everything was fine good price no complaints friendly staff

Bed was rock hard. Floor of the tub was cracked and peeling. We found a quite large chunk of ratted up hair between our pillows. Bedside table had not been cleaned. Refrigerator froze everything and could not be adjusted because the knob was missing. Door looked as though it had been kicked in at some point and the fix was only cosmetic. Could tell on the inside as there was trim and pieces missing. One of the towels looked as though it had been used and hung up without being washed.

Absolutely amazing for the price. VERY clean, classy and comfortable. Traveled solo on a trip for the hot springs and got some great information from the very friendly staff when I checked in. Felt very welcomed and taken care of. Easy check in, great customer service. Would definitely come here again!

Cockroaches found in room second day there and every day until check out. Room poorly remodeled. Beds very hard and uncomfortable. Housekeeping woke us up every morning when they arrived pushing their very loud carts down the sidewalk outside the rooms. Very rude and inconsiderate to guests.

Room was nice. But kids outside early running up and down the stairs outside our room. And the lady with heels on going up and down the walk all woke us up early.

The bath tub leaked but we didn't notice that till after we left. It was clean staff was SUPER friendly. And was great for the price we paid. We will definitely be back.

Accessible to downtown area, 15 minutes by walking. Friendly and accommodating staff. Nice front and back nature view. Accessible to restaurants, lakes and other tourist spots of the city. Very secured inn with all the installed cameras on each building and main hallways, parking area, entrance to the cafeteria and office. Well lighted parking area. Decent price for a clean nice room. Booked a room again for the next trip.

Other than the service, location, and price, the overall condition of this place was terrible and gross. There was something wet and sticky on the nightstand, the floors made our feet black, the fridge was not cold, and there was an overwhelming musty smell when you walked into the room.