Embassy Suites by Hilton - Dallas Park Central Area

Park Plaza Tower banquets are right next to this hotel and that is a great benefit. Stay at Embassy Suites when you have your event at Park Plaza Tower.

VERY loud in the room when A/C runs and our room was directly in front of the elevator and WOW was it hard to sleep the first night with all the yelling and screaming at 3am

The room was dirty when we arrived. Elevators weren’t cleaned the entire weekend we were there. We heard doors slamming all night long, very uncomfortable.

I travel at least twice a year and Embassy Suites is my first choice. My favorite location was Embassy Suites in San Juan, Puerto Rico and my least favorite so far was my most recent stay in Dallas- Park Central. The breakfast each morning was lousy. One morning they were out of clean plates. Another morning, the food was poorly prepared (ie runny eggs, hard biscuits, burnt bacon). I'm not one that usually complains but this was a bad management at this location.

Check in employees were very friendly and helpful. Rooms need upgrading! Housekeeping team needs an overhaul. Restaurant wait staff is good. Menu is pricey but food was plentiful. Breakfast us always good but when hotel is full they need 2 cooks. Change of daily potatoes would be nice.