This hostel appears unclean, unsafe and poorly managed. There seems to be no front desk and no signage, just partitioned rooms inside individual apartments. I find it hard to beleive this place is legal.
I was unable to check in between 3pm and 6pm and so called ahead to arrange a later check in. I was told I would be sent instructions around 6pm.
A text message told me that I would have to wait until someone else came through the security doors to be able to sneak in and was given instructions to find keys and a security fob in a lockbox, inside an open letterbox.
The room was one of six very small spaces inside a small apartment. Each space is seperated by thin walls that allow you to hear even quiet conversations in other rooms and a flimsy internal door with the simplest of locks.
The shared bathroom was dirty and shabby. The bedroom was very small. I did not have a tape measure but I would be surprised if the room met the minimum of 7.4 square meters - the required size of a single person hotel room in Australian legislation.
I was not comfortable leaving my belongings in this dodgy place behind a flimsy door for any lenght of time, let alone stay here.
It was after 6pm on a Friday night and I had an appointment to get to so I found somewhere else to stay as quickly as possible. I made a request through Lastminute for a refund and was told that the owner denied this.
I will be forwarding my complaints to Consumer Affairs Victoria.