Country Inn & Suites by Radisson, Holland, MI

When we got there I was late to meet my daughter for her birthday and had drove across the country with a baby. The receptionist ignored me while talking to another worker and I almost walked back out because I was waiting and had to be somewhere and was being ignored. We left our bags in our room and, upon return, came to realize the shower head didn't work and had to repack and move our stuff. There was construction the entire time and our new room was a bit stained and in a poorer condition. It didn't go as well as I had hoped.

This was a very noisy hotel, at all hours of the day and night. There were several junior hockey teams staying at the hotel whose chaperones/parents did nothing to control them, and the staff weren't able to do much. The children were running up and down the halls, literally bouncing off the walls, banging on random room doors, and slamming their own doors open and shut. They would play hockey games in the middle of the hallway, blocking all passage. And even when they weren't playing hockey, they congregated in they halls, making it impossible for people to access their rooms. There was no quiet. 2 or 3 in the morning would have someone randomly banging on your door, or slamming against the wall. I highly recommend that you stay elsewhere, especially during youth hockey season. And if you want their advertised hot breakfast, forget it. After the teams go through, there's no hot food left. The antenna TV channel selection leaves a lot to be desired also. The few channels you can get, are likely going to be out of focus, or have audio feedback

Great place to stay. Decent breakfast each morning. My only real complaint is that there was a youth hockey organization staying one of the nights, and they were completely out of control, and it seemed the hotel did nothing to stop them. Up running through the halls until 3am.

Rooms and bathrooms were not clean! There was huge stains on the carpeting and hair balls on the floor. The bathroom was very gross. The shower didn’t even look like it was cleaned from the previous guest. There was hair still in the tub. Breakfast was ok. But they were out of some things....including coffee!

The bed and pillows were super comfy! The only issue we really had other than the door handle falling off when we left (which I forgot to tell them!) was that the sink wasn't draining. I notified them as soon as we got there but no one ever came to fix it..I let them know by responding to a text I got asking if everything was ok so far. But never heard back from anyone.