Hilton Pasadena - Pasadena

The hotel has the basics, but is undergoing renovation. In particular, the noisy individual air-conditioning units are being phased out, and a better system will be welcome. The hotel could use a few nice touches, e.g. how about a sheet of stationery, and a phone book. It seems very plain-Jane but the service was excellent.

The check in process was smooth and convenient. We choose this hotel at the last minute due to having bug issues at another hotel that was down the street. The room was clean and comfortable and the bathroom was very clean as well. We had a small balcony attached to our room which was very relaxing to sit on. The only thing wrong I can see with the hotel was the parking situation. On the first night that we showed up there was next to no parking. They have their own parking garage which is attached to the back of the hotel. To park your own car, they charge you $19 per night...which, honestly, if I'm a guest in your hotel, the prices should be much more reasonable to park. They also allowed other people to park in the garage that were not guests of the hotel...which is what I think caused the issue of the lack of parking spaces. They also looked to have an underground parking garage which was reserved for valet parking only. Valet parking was $21 per night.

It was very pleasant from the beginning and nice hotel, nice area an warm pool for the kids!

Stay was fine...beds were very hard and not at all comfortable. Staff members were friendly and helpful.

We've stayed here before and we love this hotel! I will be adding it to my blog!