Embassy Suites Dallas - Lovefield - Dallas

Very disappointed with this stay. We were woken up at 6am on Saturday morning with loud construction noises that went on all day. No one told us at booking or checkin this would happen. 6am seemed very early to start construction work!

Came down for the UT v ND game with family. Very convenient from Dallas and to the game.

Had a great stay at the hotel.

The breakfast was not up to the quality of breakfast offerings at other Embassy Suites. I don't know if it was because of the other construction in the lower open are, but it was disappointing. The fresh omelettes were great but the scrambled eggs & potatoes were cold on our last morning.

Miserable experience. The staff were rude and unhelpful. They stuck me in this room that was barely the size of a closet and when I complained they acted like they wanted me out of the hotel. It took several hours to finally get a room that was OK. And hotels.com was no help. I fooled around on the phone on hold for an hour before I gave up. I paid $189 with taxes and it was no better than a $49 Motel 6 room. No joke! Avoid this property. Management is non existent or does not give a care. I have been a long time hotels.com fan. This was the first time I had an issue really. Now I see how they handle (or don't) issues, I am not so sure.