8/10 Erittäin hyvä
2. heinäkuuta 2022
One employee saved review otherwise dissapointing
Great location. Second stay here. Danielle at the front desk is an absolute shining star!!! I was told when I checked in (with someone else) that I was getting an amazing room with a fantastic view (I had upgraded) and I got a very old room in need of updates overlooking a very crowded pool. It smelled funky (often pot smells in the common areas) and was just plain awful. Danielle SAVED THE DAY as she gave me a choice of a couple rooms with much better views. My review would not be nearly as positive without her assistance. Overall much of the hotel has been worn down over the past 6 years since our last visit. The Jolly Trolley which was amazing then is an absolute WASTE OF TIME! Completely inconsistent and we were stranded twice and once we barely made it to our boat trip due to the Jolly Trolley. We ended up using Lyft for the rest of our trip. We also had an evening with 5 hours of no power so they could replace an A/C unit. Free water and sandwiches. They should have offered a % off our hotel stay. Sad to say I won't stay there again but again the one shining star was Danielle at the front desk!
Patrice, 4 yön matka perheen kanssa
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