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Hotel Florencia

3.0 star property
Mountain hotel with outdoor pool, near Plaza Galerias Shopping Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Florencia

Building design
Superior Room, 1 King Bed | Desk, free WiFi, bed sheets
Superior Room, 1 King Bed | Desk, free WiFi, bed sheets
Outdoor pool
Reception

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
  • Free self parking

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 280 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Desk, free WiFi, bed sheets

Junior Suite, 1 King Bed

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QUE, 76180

What's nearby

  • Plaza Galerias Shopping Center - 18 min walk - 1.5 km
  • Plaza Santa Maria Bullring - 3 min drive - 1.9 km
  • Autonomous University of Querétaro - 5 min drive - 3.7 km
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive - 5.4 km
  • Corregidora Stadium - 6 min drive - 6.5 km

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Karnes en Su Jugo - ‬3 min walk
  • ‪El Fogón del Pastor - ‬1 min walk
  • ‪Hamburguesas el Galan - ‬2 min walk
  • ‪El 9 Restaurante Lounge Yucateco - ‬2 min walk
  • ‪¡Qué Tortas! - ‬1 min walk

About this property

Hotel Florencia

At Hotel Florencia, you'll be within a 10-minute drive of Corregidora Stadium. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 73 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–12:30 PM
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Florencia Queretaro
Hotel Florencia
Hotel Florencia Queretaro
Hotel Florencia Hotel
Hotel Florencia Querétaro
Hotel Florencia Hotel Querétaro

Frequently asked questions

Does Hotel Florencia offer free cancellation for a full refund?
Yes, Hotel Florencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Florencia?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Florencia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Florencia?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Florencia?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.
What is there to do at Hotel Florencia and nearby?
Hotel Florencia has an outdoor pool and a garden.
Are there restaurants at or near Hotel Florencia?
Yes, there's an onsite restaurant.
What's the area around Hotel Florencia like?
Hotel Florencia is a short 18-minute walk from Plaza Galerias Shopping Center and 7 minutes' walk from Querétaro General Hospital.

Reviews

6.6

Good

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very Good

All good
Neil, 1-night trip
Verified Expedia guest review

2/10 Poor

False advertising, so hot in the room
Angelica, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

hugo, 1-night business trip
Verified Hotels.com guest review

6/10 Good

I am torn regarding the review that I want to give to this hotel. First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling. It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old. I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay. The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot. I definitely would stay there again and would take some creepy pictures in the process. If you have a twisted sense of humor like I do, you would love it.
Manuel, 1-night trip
Verified Expedia guest review

6/10 Good

0
Prof., 1-night business trip
Verified Expedia guest review

8/10 Very Good

Brandon, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Melissa, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Night mare
Beds were worst ever No hot water. Shower head send water every where. Carpet was 100 years old
Jose, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

They staff was friendly, the hotel is old and the beds,pillows and more need renovation. But okay for the price
Paula, 1-night family trip
Verified Expedia guest review

4/10 Fair

ANGEL DE JESUS AGUILAR, 2-night trip
Verified Expedia guest review

4/10 Fair

El hotel está muy antiguo, no le invierten en una remodelación, la puerta de mi habitación no cerraba (habitación 307) la ubicación está terrible. No lo recomiendo.
liliana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Thes staff was very friendly and efficient. Check-in and check-out were fast and easy.
1-night trip with friends
Verified Orbitz guest review

6/10 Good

Gustavo, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Muy buen lugar, solo me preocupa poquito la entrada al estacionamiento
Carlos, 1-night family trip
Verified Expedia guest review

6/10 Good

kind of old bathing (shower curtains old), old towels.
AM, 4-night family trip
Verified Expedia guest review

2/10 Poor

Very dirty, run down and falling apart. No a/c poorly lit and moldy, do not stay there.
3-night family trip
Verified Expedia guest review

6/10 Good

Pool water temperature was cold and our children couldn't swim. They were very disappointed for this.
1-night family trip
Verified Expedia guest review

6/10 Good

Is this hotel construction done?
Paper thin walls in rooms. Bathrooms with loose switches. Showers drains on floor. Pathetic water pressure. Simulated marble wood panels not attached. Internet absolutely sucks. Fantastic restaurant. Free parking great. Staff very helpful when not watching the overhead TV. Would not stay there again - sorry.
4-night trip
Verified Expedia guest review

2/10 Poor

Expedia/Hotels.com listing erroneous information
Reserved, verified, paid for room with 2 QUEEN beds. Once we arrived hotel said they've never offered Queen beds only doubles which is unsatisfactory and if this was shown on the listing I would have never chosen this hotel. They said it was Expedia/Hotels.com fault for putting wrong information and I could take it or leave it but it was what it was, no accommodation possible. Had to find and pay for ANOTHER hotel, causing great expense and inconvenience. I am alerting all social media, government agencies, consumer groups as well as twitter / FB / Instagram / Snapchat et all about this problem. I have also contacted my bank and credit card company about the problem. Guess we will no longer use your site for any travel, I will alert all to this fact, since it contains erroneous information, there is no resolution possible and your $$$ is taken with no service received. This is unacceptable and this issue will be followed up. Also, area of hotel was unsafe and not recommended by locals, Hotel Florencia has a terrible reputation for scamming guests and for terrible service and should not be promoted by reputable sites. Don't you do your own research to avoid situations like this? Shame on you!
Belina, 14-night family trip
Verified Hotels.com guest review

8/10 Very Good

Quiet place
It is a good place, very quite, near downtown and other places of interest .
albert, 3-night trip
Verified Expedia guest review

6/10 Good

Pool closes early at 8 pm & No wifi in rooms.
I was disappointed that their pool closed at 8 pm instead of 10 pm like the majority of hotels. We booked this hotel only for the pool to be able to get a splash in the pool after a long day. The pool hours were not advertised and we were not able to swim at 8 pm. Plus NO wifi in the room at all. If you are in a businesss trip, do not book this hotel. The mini fridge did not work either. Very nice and safe area though, and clean room.
Patricia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel Florencia - Queretaro, Mexico
If you are a picky person, prone to complain alot, I would definitely not recommend you stay at the Hotel Florencia. This was my first trip to Mexico, and I wanted to stay in the downtown area, close to where my friend works there in Queretaro. The location of this hotel is awesome, but the hotel itself needs major work. The rooms need new carpeting big time. The plumbing needs some work as well. My sink faucet would squirt water all over the place as well the shower leaked water on the floor. Your room key card needs to be inserted in this special holder on the wall for the electricity to work, which is great for saving electricity, but I had no idea and went down to the desk to tell them I have no electricity lol. So they got me up to speed on that and I had to ask for the WIFI password. The employees really seem depressed and disengaged which is a shame as a smile really does go a long way in making someone feel welcome. The only person who smiled was the cleaning lady who did my room every morning. The hotel restaurant was decent enough for the price of the buffet. The restaurant staff were usually on their phones, and many times I just got up and got my own coffee. They would expect a tip even though they did nothing for me lol. Watever. So all in all, the decision you need to make is this: Is the location worth the run-down state of the hotel for you ?
Verified Travelocity guest review

6/10 Good

Hotel Florencia in Queretaro
Good hotel in nice area of Queretaro. Room was adequate. Wifi is the public areas only. I saw a breakfast buffet but we missed it. Lots of stores around to pick up stuff you forgot to pack.
Verified Orbitz guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review