John F. Kennedy Intl. Airport (JFK) - 51 min drive
New York W 32nd St. Station - 3 min walk
Penn Station - 9 min walk
New York 23rd St. Station - 10 min walk
28 St. Station (Broadway) - 4 min walk
34 St. Station (Herald Square) - 4 min walk
34 St. - Penn Station (Fashion Av.) - 7 min walk
Restaurants
Jongro BBQ - 3 min walk
Woorijip - 4 min walk
Tous Les Jours - 3 min walk
Tiger Sugar - 2 min walk
Osamil - 1 min walk
About this property
Hyatt Herald Square New York
Hyatt Herald Square New York features a rooftop terrace and puts you just steps from 5th Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at The Den, which is one of 2 restaurants and serves breakfast and dinner. Other highlights include 2 bars/lounges, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: 28 St. Station (Broadway) is 4 minutes and 34 St. Station (Herald Square) is 4 minutes.
Languages
English, Spanish
At a glance
Hotel size
122 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (USD 85 per day)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
The Den - This restaurant serves breakfast and dinner.
Up on 20 - Onsite rooftop bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 28.69 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge
Pets
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Valet parking costs USD 85 per day
RV/bus/truck parking is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York
Frequently asked questions
Does Hyatt Herald Square New York offer free cancellation for a full refund?
Yes, Hyatt Herald Square New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Herald Square New York?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per stay.
Is parking offered on site at Hyatt Herald Square New York?
Yes. Valet parking costs USD 85 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Hyatt Herald Square New York?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Hyatt Herald Square New York?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Hyatt Herald Square New York and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy amenities like 2 bars and a 24-hour fitness center.
Are there restaurants at or near Hyatt Herald Square New York?
Yes, there are 2 onsite restaurants.
What's the area around Hyatt Herald Square New York like?
Hyatt Herald Square New York is in Manhattan, a short 4-minute walk from 28 St. Station (Broadway) and 4 minutes' walk from Empire State Building. Travelers say that the hotel is in a great location.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 24, 2024
Nice room/Great location
Great location. Updated modern rooms. Great staff at the front desk.
Coakley
Coakley, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2024
William
William, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Everyone and everything was very nice
Anthony
Anthony, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
William
William, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
6/10 Good
Oct 26, 2024
NYC vacation
Overall a good stay. But a couple omissions, especially in the bathroom, surprised me:1) no cups or glasses, and 2) no clotheshooks whatever. Also, I was not enthusiastic about Hyatt’s $25 per night “destination fee” — a simple device to harvest more dollars from its customers.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2024
Sunil
Sunil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Wonderful hotel in midtown
Truly a beautiful hotel in the heart of midtown. We interacted with a few of the staff and they were cordial and efficient. I would definitely stay there again.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
Kara
Kara, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 3, 2024
Manuel
Manuel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
PEDRO
PEDRO, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Yes
Peter
Peter, 2-night business trip
Verified Expedia guest review
6/10 Good
Aug 25, 2024
Kayla
Kayla, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 24, 2024
Great experience but smaller rooms
It was good overall but the rooms were very small even for two people. a little bigger room would have been great and airy..
Shashirasana
Shashirasana, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
Clean, stylish hotel within 5 minutes of Penn Station! Rooftop views are spectacular too!
Joseph
Joseph, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Aug 17, 2024
Amazing stay. We will return .
Oana-Maria
Oana-Maria, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Excellent stay. Very clean and great location. I booked this hotel 3 times and I would choose it again if I return to NYC. The rooftop bar is also a plus.
Oana-Maria
Oana-Maria, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
Good price for the area. Clean rooms
coralyn
coralyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Karen Sharyd González
Karen Sharyd González, 5-night trip
Verified Expedia guest review
6/10 Good
Aug 14, 2024
The property itself was amazing. Perfectly placed. However, when we were faced with a dilemma like a cancelled flight the staff were not so helpful. We were not permitted to use the phone when we discovered our phones did not work on wifi calling. When I asked about staying for further nights I was just told you were fully booked at the central. How many Hyatts do you have! The only choice we were given was to order a cab. We had no where to stay for two days until the next flight and we were two adults with a child.
Keith
Keith, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2024
Info given
Staff wouldn't be clear at explaining the different fees and taxes or amounts taken on our credit card upon arrival. They would speak very fast without making sure we understood or even not being sure themselves, about the fees. Other than that, staff was good, starting from Moe at the restaurant, to the trainee at the reception desk when we left.
Jacinthe-Patricia
Jacinthe-Patricia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2024
Nice room, comfortable bed and pillows, nice shower…staff is great, there is a rooftop bar and one in the lobby.