10/10 Exceptional
Dec 30, 2024
An elegant step back in time
Great hotel with a friendly, helpful, and professional staff.
Really nice breakfast with live music - a lovely surprise. Spending the weekend afternoons in the bar was splendid with live piano music and fine cocktails. The lobby and bar room is a beautiful setting, and you expect to see Hercule Poirot entering at any time.
The pool area was enjoyable, but they could use a real jacuzzi with a higher temperature than the pool. However, they do not seem to have room for it. The steam bath was great.
Small observations:
_The tram outside is audible if you have a room facing the street, but you do not get really disturbed by the occasional noise.
_Our room on the top floor did not have normal windows but skylight windows. Unusual but acceptable.
_The selection of TV channels is a bit limited, but I guess it is a regional thing. There are a lot of Italian and German channels but very few English options, and no BBC or CNN (though there is Sky News).
_We never figured out the housekeeping schedule, and it was a bit random what they replaced in the room, especially regarding tea, coffee, new glasses, etc. But the ladies were very nice, and the room was clean and pleasant.
_Nice touch with the porter opening the door for you at the elegant entrance.
Christoffer
Christoffer, 4-night trip
Verified Hotels.com guest review
