The location and view is worth the stay. The room service was not the best, we called using the room phone and took us 4-5 times calling before someone answered. By the time someone answered, my son already went down and got the extra towels needed. We totally love the room space and city view, that we truly appreciate. When it comes to bed time, we lost sleep as we saw 1 bed bug crawling on my pillow, we do not know how much more there maybe on our bed or underneath the bed (we got paranoid). I threw the bed bug that crawled on my pillow on the sink and ran hot water on it, see pic. Reported it to the front desk when we checked out. She said that it will be reported to management and may be given some type of compensation. I told the front desk person, that I hope room 904 will be fumigate. Overall, our stay is good but nit the best. The location of the hotel is close to everything as it is situated in Robson and the city view is golden. WiFi is very good too! Parking is at the back of the hotel and you have to pay for it. I recommend to use the hotel parking for car safety rather than parking along Robson.