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Hotel Indigo Hakone Gora, an IHG Hotel

4.5 star property
Mountain hotel with restaurant, near Hakone Gora Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Hakone Gora, an IHG Hotel

Down comforters, minibar, in-room safe, individually decorated
Balcony view
Hot springs
Exterior
Suite, 2 Twin Beds, River View (Private Hot Spring) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Electric vehicle charging point
  • Non-smoking
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Hot springs
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
The price is $283
includes taxes & fees
$257 per night
Dec 11 - Dec 12

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Twin Beds (Private Hot Spring)

Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, River View (Private Hot Spring)

Premium Room, 1 King Bed, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, River View (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 527 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, River View (Private Hot Spring)

Standard Room, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, River View (Private Hot Spring)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 409 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, River View (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 409 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, River View (Private Hot Spring)

Suite, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, River View (Private Hot Spring)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Flat-screen TV
  • 829 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Room, 2 Twin Beds, Mountain View | Mountain view

Hyatt Regency Hakone Resort and Spa

Onsen
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (863)
The price is $333
includes taxes & fees
$303 per night
Dec 4 - Dec 5
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About the neighborhood

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402

What's nearby

  • Hakone Gora Park - 11 min walk - 1.0 km
  • Hakone Open Air Museum - 17 min walk - 1.4 km
  • Hakone Kowakien Yunessun - 4 min drive - 2.9 km
  • Ōwakudani - 7 min drive - 4.0 km
  • Lake Ashi - 11 min drive - 10.6 km

Getting around

  • Haneda Airport (HND) - 100 min drive
  • Narita Intl. Airport (NRT) - 156 min drive
  • Hakone Ohiradai Station - 5 min drive
  • Hakone Gora Station - 7 min walk
  • Hakone Miyanoshita Station - 26 min walk
  • Kowakidani Station - 30 min walk

Restaurants

  • ‪COFFEE CAMP - ‬8 min walk
  • ‪みょうじん - ‬13 min walk
  • ‪やまひこ鮨 - ‬11 min walk
  • ‪GORA BREWERY & GRILL - ‬14 min walk
  • ‪ラウンジ花影 - ‬10 min walk

About this property

Hotel Indigo Hakone Gora, an IHG Hotel

At Hotel Indigo Hakone Gora, an IHG Hotel, you'll be just a 5-minute drive from Hakone Open Air Museum and Hakone Gora Park. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Riverside Kitchen & Bar, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and a terrace. The helpful staff and restaurant get great marks from fellow travelers.

Languages

English, Japanese

At a glance

Hotel size

  • 100 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

There are hot springs open between 7:00 AM and 10:00 PM.

Dining

Riverside Kitchen & Bar - This restaurant serves breakfast, lunch, and dinner.
Riverside Kitchen & Bar - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4294 for adults and JPY 2034 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
  • Hot springs access available from 7:00 AM to 10:00 PM

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Clothing is optional at this property.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora, An Ihg
Hotel Indigo Hakone Gora, an IHG Hotel Hotel
Hotel Indigo Hakone Gora, an IHG Hotel Hakone
Hotel Indigo Hakone Gora, an IHG Hotel Hotel Hakone

Frequently asked questions

Does Hotel Indigo Hakone Gora, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Hakone Gora, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo Hakone Gora, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Indigo Hakone Gora, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Indigo Hakone Gora, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Indigo Hakone Gora, an IHG Hotel and nearby?
Have fun with nearby activities like fishing, hiking, and mountain climbing. Additional recreation onsite includes hot springs. Hotel Indigo Hakone Gora, an IHG Hotel also has a 24-hour fitness center.
Are there restaurants at or near Hotel Indigo Hakone Gora, an IHG Hotel?
Yes, there's an onsite restaurant, Riverside Kitchen & Bar.
Does Hotel Indigo Hakone Gora, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around Hotel Indigo Hakone Gora, an IHG Hotel like?
Hotel Indigo Hakone Gora, an IHG Hotel is located by the river in Gora, a short 7-minute walk from Hakone Gora Station and 11 minutes' walk from Hakone Gora Park. Travelers give top marks for the hotel's prime location.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

Buyer-Beware: not as advertised
Buyer beware: this hotel advertised a Mountain View, which is actually a view of the parking lot. That got me off on the wrong foot with this property. There were some wonderful things to recommend it, such as a free shuttle to take guests to the nearby Gora station. The “onsen” is not an onsen. It is a coed set of pools to sit in. There is nothing of the onsen experience here, and that is another false advertising issue with this property. The breakfast was lovely, and the staff were generally very kind and helpful. The rooms are a problem because there is tremendous noise in the hallways from other guests, and the rooms don’t have adequate soundproofing. For a five-star hotel, I was surprised by the quality. I would rank this as a 3+ and suggest that the hotel change its descriptions on its advertising materials.
Emily, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Medardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

November 20924 Hakone
Room and other areas of the property were very clean. Staff were exceptional.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacobo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dayna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Lai Nga Amy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

mathew, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

hon ming, 3-night trip
Verified Hotels.com guest review

6/10 Good

Arrival can be more seamless such as when a large group of people arrive by the shuttle before check in time, can simply ask would like to wait or come back later instead of everybody sitting at the restaurant and wait one by one, end up finish check in procedure but telling you room will only ready at 15:00. It waste lots of time as guest perspective. Staff who escort me to the lift are walking super fast, I literally need to run after him, but anyway is very friendly and keep smiling on the face. Breakfast is crowed but can tell staff are tried their best to accommodate every request and still in a very polite manner, except missed my coffee order after I sit in. I have to go coffee station by myself at the end. Hotel are new and maintain in are very good condition, however service can be way more better as IHG branded.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shogo, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

not in a good location, have to walk up 300 stairs to Gora station. and even more chaotic with its very bad shuttle bus (its actually a 7 seats) arrangement during the check out period. river view room is quite noisy withe the small falls. staff is helpful but would be great if they smile a bit more
Tung, 1-night trip
Verified Hotels.com guest review

6/10 Good

I expect better service from a 5-star hotel. It is not acceptable that welcome drink is served using paper cup. And no one help us to carry our luggage to hotel room.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay at the hotel. The room was very comfortable and the hotel onsen was very nice. It’s a great place to relax away from the busier part of Hakone. Staff was very attentive and offered great service.
Alexandre, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience with our room plus private onsen. Everything felt luxe and taken care for.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast is very good, the room space also great, A very comfortable stay
Chien Hui, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Blown away at the amazing service! Very nice place
Sara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tao, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Indigo Hakone is an awesome hotel. The hotel transforms one into being part of "old Japan". My husband and I enjoyed and loved the room decor. We also appreciated the hotel's amenities; meals, drinks, and robes. He was impressed by the complimentary hotel shuttle bus from Odawara Station to the hotel, as well as the shuttle bus to the Gora tram station. Hotel. Indigo was sleek, family oriented, and relaxing. We loved soaking our feet in the "foot bath bar" too. However our only complaint was the hotel's public onsen. We were under the impression the nearby sulfur spring or iron containing spring was going to provide the hot spring mineral for the bathing. Instead, it felt like a normal spa. On the overall, Hotel Indigo is a relaxing and refreshing hotel that we would recommend to any traveler.
Wanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a wonderful hotel, next to a small water flow that will keep you relaxed while taking a bad in your private onsen. The rooms are outstanding, perfect for relaxing and a good time with your partner. It’s quite a joy. The hotel restaurant can earn some few Micheline stars, the food was delicious with a mix of traditional Japanese and western cuisine. Lastly, the staff was wonderful, incredibly friendly and helpful, from the moment you arrive and to the moment you leave, they make you feel so welcome. Near the hotel there are so many beautiful places to visit, the open air museum is a joy, and the towns around are beautiful. Hakone is also home to exceptional marquetry artists, you’ll find pieces worth displaying in museums. This is a must to visit Hotel if you’re celebrating anniversary, birthdays, or if you feel you need to scape for a weekend and have fun!
Francisco, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This is an amazing property for those who want a little luxury while staying in the Hakone area. The shuttle from Odawara was so convenient. The staff were very attentive. Having an onsen in the room was amazing. The foot bath with a river view was great.
Valerie, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Glenn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was wonderful! The room was spacious, clean and nicely decorated. The restaurant had great food and drinks. The entire staff was wonderful—friendly, helpful and considerate.
Raul, 1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

The onsen hotel is amazing, the room is airy and clean. In-room and public onsens are both nice, staff is polite and free shuttle is on time. However the immediate area around it does not have much to offer.
Wai Ying, 1-night family trip
Verified Expedia guest review

6/10 Good

The restaurant dinner is average only. A bit disappointing with the upgraded wagu steak. Also there was a big cockcroach at the pillow in one of the bed at the hotel room. This caused bad experience and couldnt sleep thinking of bugs in the room.
Vivian, 1-night family trip
Verified Expedia guest review

General property information

Travelers Say
"Great rooms with private Onsen, nice common area, good bar and outdoor food bath Onsen."
Reasons to Book
Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM