Chateau Nova Hotel And Suites, sijainti: Edmonton, Kanada
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"Take 4th floor"
First night we were placed on the 3rd floor which I assume to be and ex-smoking floor! Room stunk of cigarette smoke and frebreeze! Rugs were stained and filthy in hall and room rug was sticky! Next day asked to be moved to a never been smoked in room and was moved to 4th floor which was clean fresh and bright and was on airport side not street side. […] The staff were wonderful and very accommodating to my request. Would stay again due to staff going out of their way to fix situation LisätietojaAito Hotels.comin asiakkaan arvostelu
my stay was great. clean rooms, and friendly service. i'd recommend this hotel to anyone.Aito Hotels.comin asiakkaan arvostelu
"Convenient for hospital visitors"
I came to visit a patient in the Royal Alex hospital which is a short bus or taxi ride away (too far to walk). Free wi-fi was weak in my room which was probably the furthest from the main desk. Free newspapers in the lobby.Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Non-smoking room smelled like smoke; awful pillows"
My first stay at the hotel was better than the second. I enjoyed both rooms being in the west wings of the 3rd and 2nd floors. Room 236 that I stayed in this past weekend smelled of smoke even though it was a non-smoking room. The pillows were awful; nothing like the one I had in the room that I rented on the 3rd floor during my first stay. Other than […] that, everything was good. Thanks, Sylvia LisätietojaAito Hotels.comin asiakkaan arvostelu
Very nice staffAito Hotels.comin asiakkaan arvostelu
Very nice hotel. Clean comfortable room and excellent staff,Aito Hotels.comin asiakkaan arvostelu
Was not the most conveniently located hotel for my needs but was still good. Clean, well priced and friendly, personable staff. I'll stay again.Aito Hotels.comin asiakkaan arvostelu
Very pleasant service and comfortable hotel. the pictures in the hallways were intriguing relating to the history of the area. The restaurant had great food. Keep up the great service.Aito Hotels.comin asiakkaan arvostelu
"nova on kingsway"
clean rooms , friendly staff, convienient locationAito Hotels.comin asiakkaan arvostelu
"OK Hotel - Not Spectacular but it's OK"
A fairly average hotel: clean, fairly quiet, would work for most business people. Nice shower with curved shower rod. Not a lot of restaurant choices within walking distance. Never been a big fan of hotel restaurants and bars in general - average food and average service at normally above-average pricing. Prefer quality food and great restaurants but […] you will need a car from this location. For morning coffee though, there is a Starbucks a few blocks away. Room Service trays littered the hallways when we returned from supper at near 8 pm. I guess it's the responsibility of morning housekeeping to clean up. Coffee creamers in our fridge would be a nice touch instead of powdered creamers. Would have raised the rating with little niceties like this. One issue though: 11 am check-out is out of step with most business hotels' noon check-out. I regularly use hotel room as an office while on the road. Noon checkout means great half-day workday. We arranged a noon check-out at check-in. 11:25 am next morning, we were phoned by front desk asking if we were checking out. Seems no one at desk made a note of our late check-out. In essence, they made their internal error our problem. Guests attending morning meetings must check-out before they attend their meetings. Noon check-out would be more convenient for guests who could check out on lunch break. Hotel lacks any real personality though. As titled, it's an OK hotel - not spectacular and not one you would rave to your friends that they must visit. But a good performer that could do much better if they would think from the guest's perspective instead of how early they can start housekeeping services. LisätietojaAito Hotels.comin asiakkaan arvostelu
Spent 2 nights in the Chateau Nova and all in all, it was a good experience. Reasonable rates. The room was clean and well maintained, the beds were comfortable, the breakfast each morning in the restaurant was fine (2 eggs, 3 strips of bacon, 2 pieces of toast and hash browns - $7.00 as of July 6, 2011). Couple of issues - stains in the rugs in the […] hallways and construction in the main entrance - Would definately stay there again if the opportunity arose. LisätietojaAito Hotels.comin asiakkaan arvostelu
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