The Quay Boutique Hotel - Phnom Penh

This place is a two star flophouse at best. (I believe that no hotel in the US would be allowed to rent rooms that have no windows.) We stayed at the hotel having booked standard rooms. There was nothing standard about them and my comments apply to all standard rooms. They have no windows at all. Its like checking into a dungeon with a floor level […] mattress and no other furniture. not even a chair. The room was minute but there was a banquette to lay a suitcase on. Good thing because the closet is too short to hang anything longer than a midriff t-shirt. Nor are there any drawers. There is no desk so there is nowhere to put a laptop except on the floor next to the mattress. The bathroom, actually the shower, looks cool but it has no counter space for toiletries really and the towels are hung next to the toilet in a separate stall. It was a nightmare because we are on a long trip and had more than an overnight bag. The redeeming features of the hotel are the location which is great, the staff who try hard, and a good breakfast. I recommend that anyone except those who want a suite ( and there are much better deals in town for the price of the suites) stay as far from the place as possible. It made for an awful start to our trip to Cambodia Lisätietoja

Did not like this hotel. The room set up felt claustrophobic (although the bathroom was nice). The carpets looked like they had not been washed in some time. My room was very loud, being underneath the rooftop bar. Depending on where I stood in the room, I could also hear the music from the downstairs bar too. This would go on until at least 11.30pm. […] Unfortunately, the hotel would not refund any of my days AT ALL so I ended up just eating the cost and switching on my own. The staff was not as polite as what I had been experiencing in the other areas of Cambodia. Lisätietoja

Hotel located at city center, facing the habor, location is good... but the service, cleanliness, maintenance is really bad... We arrived at 1930, the reception is equal to the Tuk Tuk Driver... when we asked for breakfast selection, postcard & stamp stuff... no one can answer us immediately... When we entered our room, we found its design is great […] (we booked standard room), but when we stayed longer (about 30 mins), my friend started to feel itchy and we found A LOT OF ants are walking on the back of our beds.. and also found some dead ants on the pillow... so we asked for changing room... the staff try to persuade us to stay at the same room and he will kill the ants by using SPEEDTOX (pls note there is NO WINDOW in the room)... we rejected and asked for upgrade if all standard room is full... after several rounds negotiation, they are very KIND to offer a very very special discount for us to upgrade to the suite with additional USD20.. be honest, if we have choice, we will rather like to cancel our booking and move to the hotels nearby... but they insist we cannot cancel our room... so we have no choice but only spent extra to upgrade... luckily we just need to stay one night and can leave very early at 9 in next morning... the suite is big.. also look good... but when u look in detail, we found that its maintenance is poor.. no toothpaste... everything looks very old and dirty (can find many hairs on our beds and pillow... really cant believe a so-called "4 star" hotel can dirty like this... i doubt if there is any house keeping to clean the room... the only good thing i can say is... their breakfast is good... thats all... Of coz I won't recommend my friends to stay in this hotels.. its the poorest 4-star hotels i have ever stayed..... service & cleanliness is the basic requirement for a hotel.. which i cant find any from Quay~ Lisätietoja

We booked the suite, the room was large, clean and had good décor. The location was very good, close to most tourist sites and night life.

I like the decoration, modern and clean. The location is good. The hotel is close to the royoal palace, within walking distance.

Literally on the riverfront. I loved the location as it is a couple of blocks from the National Museum, Royal Palace, and a quick 10-15 min walk to the independence monument. Hotel is very contemporary. complimentary breakfast was awesome. Front desk was wonderful-- they even picked up some ibuprofen for us from the pharmacy. My only complaint is […] that on Floor 1, our room had no windows and it was very noisy at 7am as the staff is vacuuming, and running about. If you dont mind the minor noise disturbance, i'd def recommend this hotel for you. excellent! Lisätietoja

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No boutique ,not an hotel. Don't go !!!!!!!!!!!!!!!!!!

A missunderstanding of which type of room we had booked did not start well, especially as we were aware of the difference in room standards and had paid a lot more for the higher rate. After that was cleared up, something to do with their booking system being faulty, the stay was great. Magnificent view over the river, which my wife painted. Our only […] problem was we had picked up a bug from somewhere else and could not fully enjoy the superb breakfast on the second morning. Our apologies to the Chef. Lisätietoja

Hotel facilities very very good, very nice bathroom. But the restaurant concept is wrong - actually the only place along Sisowath without customers...

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Sure there are cheaper hotels in the area-but this is a fantastic hotel with a perfect location on the river near everything.Service was first class,meals wonderful-hated to move on.On my best list as a five year older world traveler.

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We had plan just an overnight in Phnom Penh, thinking that it was just to rest on our land trip from Siem Reap to Saigon, what a surprise. The hotel very modern, small but the staff very friendly and worried about our needs. It has a small pool in the roof with a great river view and bar with happy our. Many europeans stay here. Many details in the […] room and the hotel lounge. Minimalistic decoration but with good taste. It's location in the very center of the boulevard, close to the market. Many restaurants and pubs with reasonable prices and a variety of styles. Excellent choice. Lisätietoja

We really enjoyed this hotel. The hotel had beautiful decor and very high tech and modern. Great sound system with flat screen TV. DVD players in every room. Very helpful staff.Englih spoken. You will not be dissappointed with this choice.

We had initially booked a standard room, without terrace, but changed our mind when checked in. This modern, small hotel has two very different room standards - one small room without window, and the other big with balcony. Luckily, upgrade was possible, but a bit expensive. Lot of advertising of roof terrace, even on the street, but this was closed. […] Lovely breakfast (could be delivered to room without extra charge), perfect location and nice bathroom. Lisätietoja

Comfortable, well designed hotel, good location on waterfront.