Lord Nelson Hotel - Liverpool

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I enjoyed my stay .I found all the staff very friendly and helpful. The room was clean ,within easy reach for me.The location 2 mins walk from Lime Street station,made it so easy to get out and about. Im looking forward to staying again in the near future.

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good night sleep, comfy bed. large flat screen tv on wall. very good value for money.

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Comfortable clean room, very good value for money in an ideal location. The service staff were much better than i have seen in top end hotels.

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Staff all very friendly. Open areas downstairs clean and bright. Room basic, but clean. Bathroom newly renovated. Public corridor/stairwell very shabby. Breakfast continental, but adequate and varied.

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Clean rooms, polite staff, excellent location

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stayed 05/06/ feb, hotel been updated and would stay again. hotel at the back of line street ideal for city centre break

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I work in Liverpool and occasionally stay overnight. The Lord Nelson is basic but clean and comfortable, and I've found the staff to be pleasant and helpful. Bear in mind it is next door to a pub and the O2 Academy, so potentially noisy, but when I've stayed its been fine. Very convenient for Lime Station too. Overall an excellent budget hotel.

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Checked in hassle free, with a great location next door to Lime Street station and friendly staff at the bar and check in desk. Our room was spacious and clean, although the aerial for the TV wasn't working well, although this wasn't a huge problem as we were going to be out most of the time. So far so good...We got back from our night our at approximately […] 2.30 to find our friends room had been flooded, with a massive leak from the ceiling covering their beds, bags and clothes in water. On discovering this we rushed to reception to tell the nightstaff whose response was to very unhelpfully give us a bucket and tell us to sort it ourselves! Noah and his ark would have been at home with the amount of water in the room, so a bucket wasn't going to touch it! Eventually he left his desk to come and take a look, finally realising the room was unhabitable. It turned out there was an elderly man in the room above who'd left the taps on all night, causing the leaking from the ceiling. There were no spare rooms, fortunately we had a free single bed in our room that our friends could share. The staff the next day were highly apologetic and provided us with a full refund, which we appreciated and understood as this was not their fault, however the response from the nightstaff could have been better. Overall the hotel was pleasant enough and so were the day staff, so we would still consider staying over again in the future as hopefully this was a freak occurrence! Lisätietoja

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This was the second time I've stayed at the Lord Nelson, and I would not hesitate to stay there again for location and convenience while doing other things in Liverpool. The room was absolutely spotless, the service was friendly and overall, for a low cost, basic service, I don't think there's anything they could have done better.

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Overall I enjoyed my stay here. Unfortunately the electricity in my room kept tripping in the evening which took a while to sort out, but the staff were very helpful and pleasant. It was quite noisy at times but this is no reflection on the hotel itself, just a consideration to make if you're a light sleeper! The main draw is the great location just […] near the station, and the cleanliness and comfort of the room was very good. I have booked here again and would definitely do so in the future. Lisätietoja

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The Staff we very friendly and helpful if you needed anything. The gave good advice on recommendations on things to do. The room was comfortable and clean. The only negative that I had was been woken at 7 in the morning outside traffic, which probably should be expected in a hotel near the city center. The Location is great for shopping, site seeing […] and all that good stuff. If I come back to Liverpool again I would more than likely stay here again. Lisätietoja

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Absolutely brilliant and very comfortable. Would definately stay there again

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Thoroughly enjoyed our stay here. It was welcoming and the size of the TVs in the room are unbeliveable, absolutely massive! No complaints whatsoever.

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Very good in every way. Lovely welcome. Great healthy buffet breakfast and coffee served with a smile. Very comfortable room with tea and coffee and very clean. Beside Lime Street station, theatre, 02 Academy and shops. Would recommend it as a hotel for great value, comfort, character friendliness and location.

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stayed Sunday night, hotel been done up by the looks of it, my room had big plasma tv and comfy bed

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we really enjoyed our stay, and all staff very friendly and helpful. dissapointing not to find towels in reception area toilets

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Lord Nelson Hotel is a 2 star type of accommodation, so do not expect any kind of luxury. The customer service was excellent, at our arrival we were welcomed in a very friendly way. The room we had was big and clean and the bed was alright, the mattress a bit too soft. Breakfast in the morning was just what we needed: toasts, jam, cheese, yogurt, cereals, […] orange juice, coffee and tea. Overall this hotel as been great for us thanks to the location (just next to the train station and the city centre) and the amazing service we received from all the staff. Lisätietoja

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stayed in a big updated front room.It was very clean and had everything you need. Convenient for the Empire theatre and Lime St station. Noisey at times with hen parties returning home in the early hours,but we were in the centre of a city. Breakfast was basic but very nice.

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friendly staff ,excellent location ,lovely room Overall a brilliant place to stay to enjoy the city centre Would definately stay here again.

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Hotel was very central to all major sights. The hotel staff were very friendly. We had a room at the front which was a bit noisy at times, but this was to be expected due to location. The room was very large with a large bathroom, plus tea making fascilities. Towels were changed daily. Continental breakfast was good. Only round the corner from the railway […] station so after 5 minutes of arriving in Liverpool we were in our room. Lisätietoja

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It is a nice place to stay for a night or two. Building is itself kinda old, but rooms were clean. Did not use their bar. Staff was fine too, ready to answer any questions. You could hear someone walking in the corridor, but that's about it, was not noisy at all. It's biggest benefit is it's location, right next to Lime Street Station.

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I felt the room was over-priced for what it had to offer. The bed was not made until after I checked in. There is no soap in the bathroom and no phone in the room. The tv is too big for the room. The hotel was ok; the breakfast a bit poor though and the lift was not working. The doors on every floor are difficult to open and make a noise. The staff […] were friendly and helpful. However, they failed to keep the noise level down during the night. The corridor was swarming with drunken noisy guests hanging around or going from one room to the other and the staff failed to discipline them, despite the fact there are cameras, so they must have been aware of it. Lisätietoja

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Great staff, location but just make sure you get a room away from the clanging upstairs door eg not room 120

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Hotel quality is standard.breakfast alright not really great breakfast.

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Very welcoming on the reception on arrival, and were able to store our bags before check-in time of 2pm. The room was tidy, but the shower head bracket was broken and no mirror was available in the bedroom its self. it was very convienient for the purpose of our stay.

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Convenient location and good value for money.The room had recently been re-furbished,whist small it was clean and comfortable.There is a problem with outside noise and a notice in the hotel alerts you to this.Breakfast was good and overall you get what you pay for.

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I was pleasantly surprised by the whole experience. The room was refurbished, spacious (we even got a triple-bed instead of a double), bathroom new and clean, breakfast with good selection, staff very helpful and friendly, and the locatiuon fantastic. Would stay there again.

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We stayed at the Lord Nelson for 25 days. We were visiting family in Liverpool and regularly travelled to their place by train. It was only a 2 minute walk to Lime Street Station with frequent trains to most UK destinations. The staff were all friendly and quickly met any need we had. The continental breakfast was all we needed; cereal, juice, yoghurt, […] toast and preserves, ham, fruit and tea or coffee. We had heard that it could be noisy but we had no problems at all in our 3rd floor room. The room was quite spacious with a comfortable bed and large modern TV. The bathroom was large with good water pressure in the shower. Hanging space is limited but we managed ok. The hotel has been largely renovated with only the lift still to be upgraded. The lift doesn't look good but is quite functional. When we left we had a night flight from Manchester. Although checkout was 11am, we were willing given a free late checkout after 3pm which was much appreciated. We would certainly stay there again with the reasonable rates and free breakfast and would recommend it to others for its central, convenient location. Lisätietoja

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The hotel is well positioned, being in the city centre and next to the station. I enjoyed my stay.

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From previous reviews I was nervous about my stay here. However the man on the reception immediately put my fears at rest, he was very welcoming and helpful. The front and reception of the hotel are more like a hostel but my room was definitely a hotel room. It was comfortable, clean and there was hot water for the shower at 11pm.

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Great hotel excellent prices rooms are great I would give a 5 star all round would stay anytime

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The two guys that I saw that worked there was the most helpful and sweet employes EVER! We watched the game together and they where so friendly and loved to talk :D I will stay in the hotel every time I go back to Liverpool! The rooms aren't the biggest but we fit 4 people on the bed when we pre-partyed :P And it's big enough for 2 people :P BEST […] HOTEL EVER! Lisätietoja

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Close to shopping, transport, friendly and reasonably priced. Excellent value for money. Only negative comment would be that it could do with double glazing to block out some noise.

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I did not expect such a good accomodation for the price ! Breakfast is decent, staff friendly, location is great, especially if you are to take the train. The only thing that disappointed me was the lack of shampoo and bath gel.

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I stayed in the Lord Nelson hotel over the New year as a few of us decided to spend it in Liverpool. I was very happy with this hotel, staff were very friendly and couldnt be more helpful...even when returning at 6am!! Its location is great, right beside the train station and a few minutes walk from the city centre. All in all, I would definitely […] stay there again! Lisätietoja

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The hotel was easy to find as it was so close to the Lime street railway station and the Empire Theatre. The staff were all lovely are friendly (even at 5.55am when I departed from the hotel!!!!). It was nice that the lifts weren't used between 10.00pm and 7.00am so it was less noisy so I slept better. The only problem I found was they were doing some […] developments on the hotel but when these are finish the hotel will be perfect. Lisätietoja

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the hotel is going through a refurbishment at the moment but it did not impact on our holiday in anyway the staff were very helpful and friendly It would have been nice to have a cooked breakfast but what the hotel provided was a good choice

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For the price, it is excellent. Comfortable bed, good shower, nice breakfast, wi fi and bar area. And it is in a handy location.

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Hotel is undergoing refurbishment so we took that into account. Little things like no drawers for clothing and no wast bin in bathroom. Also we could not get hot water although my daughter on another floor could This did not matter much as we were only staying a night. Daughter had a single room and said there was hair on the sheets on her bed. However […] hopefully once the refurbishment is completed things should improve. Car park opposite hotel was useful as we could park the car overnight for 24 hours on one fee. Lisätietoja

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