The Westin Boston Waterfront - Boston

nice hotel. Great staff except for one employee!

If I were to suggest your hotel, since I work in boston I would warn the people the the hotel is nice but the help at the front desk and starbucks was awful....

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I found NOT one employee to be friendly! There was a lot of prima Donnas for employees that are more concerned about looking good than being good customer service employees. Also, every time (4 times) I went to the so called concierge desk there was NO ONE to be found. I had to hunt around for the concierge myself because the employees at the front […] desk simply would say "she should be there"... Okaaayyy.... I would never stay there again! Lisätietoja

very small room for price amenities lacking for price

You can take a taxi to most everywhere downtown. All taxi cabs were very nice. It might seem expensive but parking at the hotel is expensive.

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Hotel was clean and comfortable but long walk to any site seeing.

great location , good rooms , modern , slick, clean , : nothing outrageous but for the Hotels.com price in a major city it was great value. The Irish Pub attached was great : good beer and food..

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A beautiful hotel with great rooms, service and some ambience. A little out of the action in South Boston but still walking distance to most of the of Boston's attractions

This hotel is perfect for doing business at the Boston Design Center. The building is clean, modern and relatively new. The rooms are large and comfortable with a decent gym and indoor pool. There's coffee makers in the room and the food in the lobby restaurant is really very good. Since the cruise terminal is attached to the design center, this hotel […] is also very convenient for cruisers. Lisätietoja

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We recently stayed at the Boston Westin Waterfront over Labor Day weekend. The hotel is new and was very clean and well appointed. when we asked the front desk to move us from 5th floor (view of convention center only) to a higher floor, they accommodated us immediately to the 11th floor The rooms were stylish and the beds were divine. The hotel has […] an incentive program to save resources; if you pass on maid service you get a $5 coupon to use in the hotel- we visited Starbucks every morning. The only drawback is the distance to downtown Boston, but cabs are available 24x7 Lisätietoja

This hotel is just that, a hotel, nothing spectacular in the room but the bed & bedding were really comfortable. Flat screen larger TV was nice. Bathroom was a little more elegant However the price was pretty steep if going directly through the hotel websight. Hotels.com offered a much better price. The location was great but not on the water. We walked […] everywhere we went including 2.8 miles to Fenway park for a game & back. Going through Boston on Newbury Street was a treat. Loved it & it wasn't far at all (about 1.5 miles). Lisätietoja

Great hotel great staff couldn't have been a better stay

Excellent, clean, friendly hotel. Rooms were large. Beds exceptionally comfortable. One very slight problem it is a bit out of the centre but still walkable. The 'T' (subway) is 300m away. Up and coming area that will get better and better.

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I just wanted to tell you that Stephen was remarkable. We had a problem with our reservation and he went above and beyond to help us out. Every Hotel should be so fortunate to have such a great Manager on staff.

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This hotel is in an "up and coming" area of Boston that we usually do not stay in, but are very glad that we did. The hotel itself is beautiful. There are restaurants, a Starbucks, a bar, and easy access to the Waterfront area. The beds and bedding are AMAZING. Very comfortable, very clean, wonderful city and waterfront views. The staff was very friendly, […] allowed us to check in early without a problem. The showers in this hotel are even something to speak of, they are wonderful. Can't stress enough the comfort of the beds at this place. Highly recommended from a Boston-frequenter. Lisätietoja

The Westin Boston Waterfront is all that you expect in a Starwood property. Staff was very welcoming across the board; from registration, to concierge, to restaurant servers. Convenient and clean.

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We stayed at the Westin to be closer to friends who live in So. Boston. It was perfect from start to finish and the staff and facility could not have been nicer. We can recommend it to anyone.

This hotel treated us liek we were in a 5 star hotel. Excellent price and good location. We checked in early without any questions. I would stay here again for sure!

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Great Hotel. Very reasonably priced. Outstanding quality from the bed sheets to the bath towels. Great Lobby and great accessibility to downtown Boston. Highly recommending staying here.

not frindly and plasent staff,i was very disapointed for internt service charges.the pool is very smal for the size of the hoteh and number of gest .also the parking per night is expencive. I asked my son's cell phone to be charged and i was not wecomed by the checkin staff.

This hotel is very nice, with good amenities. It is very convenient for public transportation to airport and around Boston. If it included breakfast it would be perfect!

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Had no bath towels. Had to ask for them.

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The service and facilities were exceptional. Room was large and comfortable. The local restaurants were equally as good. The location was very convenient to shopping and transportation subways, airport & Amtrak).

The hotel is a typical convention style hotel attached to the convention center. The food options are limited to say the least and the neighborhood, while vastly improved over the last decade, still isn't as convenient as other hotels for the same price. Parking is surprisingly expensive compared to more central locations.The fact that they charge for […] WiFi is insane this day and age. I understand why this particular property does it (it's a convention hotel and most people attending conventions are traveling for work and will be reimbursed, so paying for something like internet connectivity is a no brainer when you will be reimbursed for it) but when there is no convention happening, it makes the hotel far less appealing. Outside of staying at this hotel for a convention, the only other time I can recommend this property is if there is nothing else in the city that is available. Lisätietoja

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This hotel was so attentive, they pay close attention to the details. The staff is so professional and do their job very well. It was close to Seaport and to TD Garden. It was very clean and organized. I loved the whirlpool! Joseph at the front desk was very knowledgeable and helpful. Thank You! I will be back!!

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Very satisfied with the understanding that I spent very little time in my room and the Hotel itself as I was visiting my family in the area.