Hampton Inn & Suites San Antonio Airport - San Antonio

The hotel was clean, easily accessible, had a fabulous breakfast that had omlettes, sausage, & even oatmeal so i didn't have to eat mine that I had nrought with me. I dind't give it a 5 though because the rooms are FAR from soundproof or even private when it comes to noise! There was a crying baby across the hall from me that cried half the night & […] most of the next morning! Also if you are in a room facing the Sheraton Five Point hotel in front of the Hampton, the blinding lights from their sign are ridiculous! Had to make sure the black out curtains were pulled tight! Lisätietoja

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very clean, friendly staff, and good amenities

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Great experience, the staff were always helpful with anything and everything.

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I thought this hotel had some of the most attentive, courteous and professional staff we have ever dealt with. Every time we entered or left the hotel lobby, the desk person always said hello to us and knew our son's name. I was impressed by everything except the breakfast. It was just your normal hot hotel breakfast, nothing special, but not bad. Also, […] the maid always cleaned our room, but didn't always vacuum. Lisätietoja

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I liked this hotel a lot and would stay again. My only complaint was that I called the night before to let them know that I would need a crib. When I arrived, no crib and when I asked for one they did get it to our room quickly but with no sheets. We were told by the person that delivered it that we would have to the front desk...REALLY??? So when we […] went to ask we were told that they would be brought to our room shortly. They did bring those quickly as well. But wouldn't common sense say hmm they might need sheets for this as well. So after about 30 minutes we had everything including a screaming 8 month old that wanted to lay down, so he ended up in our bed regardless. Lisätietoja

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We loved this room! It was everything we hoped and more.

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Micheal at the front desk was wonderful. Everything was great. Only complaint is they need a better hot water heater.

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This hotel is not the fanciest, but provides comfortable beds with good service. It is minutes from Northstar Mall and close to downtown. The continental buffet breakfast was a nice perk and provided all sorts of hot goodies as well as coffee/tea in the lobby all day long. It had a small fitness center with one treadmill, one elliptical, weights and […] a stationary bike and an indoor pool that looked like it was being enjoyed by many a child. We were unable to check in at noon as there weren't any clean rooms available (busy Spring Break weekend), but the staff were very friendly and even called us the 2nd night to ensure we didn't need anything (we had the "Do Not Disturb" sign placed as we didn't require service). I would say this hotel is best for families. Lisätietoja

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Very clean. Excellent service by person managing breakfast. Perfect for families.

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The check inn was fast, the suite was clean and big, the breakfast was nice but can improve. Very good location for our needs. We've just been there for two nigths but certainly come back again.

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Nice place. A little older place, but is kept in good condition. Comfy bed. Nice Breakfast.

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This is an excellent Hotel, very clean, staff is so friendly, everyone said good morning, breakfast was great. Would stay there again.

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The hotel staff opened up the pool after hours just to allow us to take out children swimming since we got in late. The staff has always taken excellent care of us when we stay here. I highly recommend it.

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Definitely I will be back !!!

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Overall the hotel was decent. The breakfast on the other hand sucked. You may as well go to McDonalds. The eggs were cold and dry and the food was very plain. No taste.

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Very comfortable and clean rooms.... Convenient complementary breakfast . The man who worked the breakfast area on 2/10/13 was very polite..."A real gentleman"

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No refrigerator, no microwave

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great value and easy to get to from downtown.

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No refrigerator or microwave in room

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Excellent experience. The only mild disappointment was that the hot tub was not working. Otherwise, perfect!

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Mike at reception was very friendly and accommodating! The other receptionist made a mistake & only check us in for 2 nights vs. 3 nights. The breakfast & cleaning staff were very competent & friendly. Biggest disappointment was the hot tub was out of service.

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I will always pick a Hampton Inn if available. Like the one in San Antonio. Very clean, comfortable beds, quiet rooms, nicely furnishedd most importanatly staff vpery friendly! Happy. Neatly dressed. Provide outstanding service. My advice, stay American Owned. I used to stay in comfort Inns. They do not meet even minimum standards.

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Clean rooms and convenient location by the airport.

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Staff was extremely friendly during breakfast they went above and beyond to make sure that everyone had everything they wanted. Front staff was polite and speedy during check in and check out. Only problem was the pool hrs. I stayed four days and wanted to actually use the pool during all hours and they were strick to not let guest stay in the pool […] outside hrs of use. Walmart, tjmaxx, North Star mall, Alamo cinema and several chain foods all within walking distance. Lisätietoja

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Room very clean, nice decorated, roomy and comfortable. If we had to mention something to improve, we would say that we would like a less soft bed. Service from the personnel very kind and profesional.

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A great stay

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I was here because my grandsons football team had made the State Championship. This hotel was very accomodating to the team and their families and made the boys feel special! They went out of their way for us and I so appreciate it.They were all so friendly. We had pizza delivered after the game to our room which was great! I don't know if there were […] any convenient restaurants since I did not need one. I cannot think of anything negative to say! Lisätietoja

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the hotel was very clean. staff was very helpful great breakfast overall great stay

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The staff at every level went above and beyond to anticipate and satisfy people's needs.

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It was nice. The staff was pleasant especially Ryan that works in the breakfast area. Very polite and pleasurable. He stayed busy and helpful. The breakfast was good. Wide variety of items.

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"Very pleased, staff, morning breakfast,location,price and in overall this hotel made our visit to San Antonio a pleasant one and would definitevly come back again to stay in a future oportunity"

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The breakfast was great!!! The staff was very helpful, professional and friendly. The location is conveniently located 5 mins away from the airport and across the highway from restaurants and a shopping mall. It was a great experience, I will be staying here more often.

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The free breakfast is enough to start the day and keep you going. It is conveniently located off the highway and an east on and off and only about 15 minutes away from downtown..

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I have stayed in quite a few hotels, but never have I experienced such warm, personal attention consistently from the staff of a chain hotel. Every employee was very helpful and friendly. We stayed three nights and never had a single problem. We would definitely recommend them to everyone.

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I thought the staff was very friendly, breakfast was great, price was good, room was clean and great for the price. I would stay again

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There were a total of 2 families traveling, and we all thoroughly enjoyed our stay. The rooms were clean, the staff was very friendly and accommodated all our needs, and the price was reasonable. The main reason we stayed at this hotel was because they had an indoor pool, which was nice and had a hot tub as an added bonus. I would definitely recommend […] others to stay at this hotel as their best choice for comfort and price. Lisätietoja

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I enjoyed my stay. Staff was polite and room was comfortable and clean.

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Hotel is very close to SA airport. Surprisingly we did not hear noise from planes. Had a king bed-very comfy and the room was huge! Staff during the day was ok, not overly friendly but girl in evening was very friendly. Breakfast was good and had free wifi. Will stay there again in future!!!

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We arrived about 30 min before check-in time. They had trouble finding our reservations and when they found our reservation they did not try to accomodate us with a room. They told us to come back in at check -in time. I've gone in to hotels a whole hour before check in and they have politely accomodated us with our rooms. The desk clerk was very unfriendly. […] My only complaint about the room is that the beds were hard so i woke up with a back ache. Lisätietoja

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