Glengate Hotel & Suites - Niagara Falls

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Overall the hotel was good, except for the $3.00 breakfast

I booked this hotel because it had a decent rating and it was close to everything in Niagara. Next time, I would pay the $10 or $20 more to stay in a nicer place. The wallpaper was pealing from the walls, the bath towels may as well have been dish towels, there was some sort of gel on the shower walls, the beds were basically queen sized cots and the […] walls were papyer thin. This would be a good place for a bunch of students on a weekend roadtrip but not ideal for people coming in to town to experience Niagara and do a little winery touring. Lisätietoja

My boyfriend and I stayed in the honeymoon suite! It was very clean and the room was huge! It was close to all the attractions and stores, and don't forget the amazing falls! Glengate was a very nice stay! Thank You!

We were told that we will get a sofa set, microwave and fridge in the room as complimentary but did not receive anything. Even the customer service at the desk was poor.

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When in Niagara you aren't going to spend a huge amount of time in your room. This is within walking distance of all the sights and is reasonably priced.

The hotel itself is a nice place. Service was excellent! The surrounding area of the hotel brings the hotels appeal down a few notches, but it is a nice place to stay and the staff was very friendly and helpful. I would reccomend this hotel to others

Strongly not recommending taking this hotel. Really not worth the money paid for such bad hotel.

My wife and I stayed here for my Birthday on August 20th and an early Birthday for her (August 24th). Overall the hotel wasn't bad but it was lacking in the quality of amenities. We booked the "Honeymoon Suite" which had a heart shaped jacuzzi in it. First off there are lights above the tub which were burnt and which I had asked the front desk 3 times […] to have them fixed while we were out for the day. It was never fixed. Secondly the tub wasn't working properly and made a loud noise like it was sucking in water the whole time it was running. When I mentioned these things upon check-out the front desk clerk said maybe they could give me a deal the next time I book....well that doesn't really satisfy the situation at hand but since I pre-paid on this site they couldn't do anything for me. They are also very limited for their parking. They have about 100 rooms and about 50 parking spots....That being said, the front desk clerks were very friendly and easy to deal with and tried to accomodate as much as they could. The location was only a short walk away from Clifton Hill and the main attractions which was nice and very close to a lot of restaurants. All and all it was an enjoyable stay and I would go back, I would just be sure the check out the room first and make sure everything is "up to par". Lisätietoja

We only stayed one night and were quite satisfied with the service and cleanliness of the hotel. We asked for a King bed and were instantly given one. Even though it was a family room and we were only with the two of us. One thing though, there was only one washcloth, and two towels, would of been nice to have a couple more, which they probably would […] have provided if we had asked, but we didn't want to bother housekeeping. Also we were on the third floor, don't know if all the rooms are the same, but when the people next door used their bathroom the sould of the water in the pipes was very LOUD, to the point it woke me up in the morning when they decided to take a shower. But all in all not a bad place for a one night stay. Lisätietoja

The night staff was friendly. The hotel's pretty decent for the price. Coming from Toronto and just staying 1 night, it was good enough. Just wished the honeymoon suite had the balconies.

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The hotel is conveniently located right off the highway, and was very very easy to find. I was very pleased with the hotel itself, the rooms are huge and maintained nicely. I think for the price you pay, you certainly get a respectable environment. I would definitely want to stay here again & recommend it to others who are not looking to shell out a […] lot & still have a decent stay. Lisätietoja

Me and my fiance stayed in a cityview room at the tower holy and it turned out to be a perfect weekend. The room was very clean and we had a nice view and we were close to the falls. Everything we wanted to go see or do we could walk to for some things it was a bit of a walk but it wasnt too bad. Valet parking was great their valets went out of their […] way to make our stay there as good as it could be. The staff were all knowledgeable of the area as we were from out of town neither of us had any idea of the area and where banks or grocery stores were or things along those lines but the staff was more than happy to help and gave simple easy to follow instructions on how to get there. We spent most of our time looking at the sites or outside of the hotel but when we came back we were able to crank the AC making the room very comfortable and housekeeping made sure we had enough towels and the bedding was clean. I can say many more good things about the tower hotel and the only bad is the penthouse elevator was a little confussing at first but once we used it once it was very simple. Overall this was a great experience and a great stay 10 out 10. I highly reccomend this hotel to any one, you will not be dissapointed. Lisätietoja

Frendly people, nice room, close to the falls

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If you want to stay near the niagara falls( canada ), and dont want to spend a lot, this might be one of the decent option. Rooms are clean and spacious. Few things to note: The hotel is not near enough to walk to the falls, so you will have to drive to falls and pay for parking at falls. The hotel dont have microwave in the rooms. The hotel does provide […] free breakfast, but you may need to ask. Lisätietoja

The service at front desk was helpful, but the room was not very clean. We stayed in the honeymoon suite for 2 nights, and the room was not clean. The toilet paper was at it's last few squares. It was ok for the price, but I would not go back. It wasn't clean enough. There was coffee maker and 2 cups, but 1 pouch of coffee, for one person. Don't waste […] your money!! Lisätietoja

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I didn't expect the hotel to be that super clean. No bad smell at all. wide room with high ceiling. free ice. nice refrigerator. beautiful Bath room and most of all friendly staff.can't forget the (free parking). just 10 minutes walking to Clifton Hill and 12 minutes to the Falls. It worth what was paid for. It definitely made my trip better. I would […] definitely go back to this hotel if visit the Falls again. Lisätietoja

I would stay here again!

is a no frills hotel, fairly well maintained, rooms are in good condition. Friendly staff.

Loved the high ceilings.

clean rooms good service friendly staff. Great price for a holiday weekend.

we did not get any warm welcome from the staff at the fron desk..,no remote control for the tv in our room and when i asked the front desk staff about it they said that they will call me back and never heard from them..,and when i went down to the front desk to follow up, the guy from the front desk told me to just check it again and look around inside […] the room because maybe it is just somewhere under the bed or inside cabinet drawers and sarcastically joked on me to just ask somebody to turn on the tv for me and scan all the channels.., so i said to him "i am not stupid enough not knowing how to use the tv without remote, i just don't want to be held responsible for anything that i haven't had and seen"..,this is just a small issue but i believed that big problems start from small things.., Lisätietoja

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i thought it was great value for my money, the bathroom was a little rough but the rest of it was really good.

We certainly weren't expecting anything too fancy for what we paid, but I must say that I was pleasantly surprised. The room was clean and a little bigger than I expected, and the bed was a little uncomfortable (stiff) but not unbearable. I'm not sure where you would park if you don't have a compact car, but I do, so we were able to park in the underground […] lot. Space is pretty tight down there but it was easy enough to get in and out of. I only talked to two staff members throughout the stay, but they were courteous and pleasant to deal with. I would rate this hotel as outstanding in relation to the price, and would recommend anyone to stay here. Lisätietoja

I was looking for a clean comfortable room for the weekend. We were attending a hockey tournament so we really didn't need to be close to the action. We got a rate that was amazing. The hotel was spotless, the rooms were nice and the staff terrific. They even let us add a day at the very low rate we were paying. I would definitely stay here again. The […] only negative was that the parking area was cramped, big deal. And the bonus is it's walking distance to everything. Lisätietoja

This hotel was very satisfactory for what we were looking for, which was a cheap place to crash after getting in to Niagara late. It is by no means fancy but it did the trick. It's a little run down but that didn't matter to us. Definitely stay out of the parking garage if your car isn't tiny. Also we didn't realize that breakfast wasn't free. It was […] only 3 bucks but wasn't great so you might want to go elsewhere to eat in the morning. Lisätietoja

The room was clean and tidy. No issues at check in and check out. No one came knocking on our door when we were hung over at noon the next day which I love. Quick drive to casino, was raining so we couldn't really walk over.....

the rooms where very clean ,beds and sheets.the rooms where also airy and light and the hotel staff where pleasent and accomidating,also it was great that we did not get ripped of for parking - free.

GLENGATE HOTEL is one of the best hotels in Niagara Falls!! The room was extremely clean and the staff was on point with their customer service. Thanks for a fantasic time!! Janice. C

The hotel was a little out of the central area as described. Yes Majority of the attractions are within walking distance but it is a long walk. Don't expect a good view unless you're into liquidation centres. The one guy behind the desk was very freindly. The room was good, except the mattress made random "boing" on its own. The place was very clean. […] The toilet didn't flush too well, which is important if you plan to eat at the casino buffet. I embarrasingly had to ask the front desk for some extra housecleaning in this regard. The continental breakfast, while only $3 was not very good. The croisants and muffins were a little on the stale side. Overall the value equalled the price. Lisätietoja

great great great.

It was a nice place to stay. Clean and you have to put up with a bit of noise from upstairs if the rooms are occupied on the floor above you. Was disappointed the room did not have a fridge and they wanted additional $5 per day to have a fridge in the room.

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Good hotel for thw price they charge, clean, everything in working condition, about 20 min walking from Niagara Falls. Would recomend this hotel to everyone.

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It was my first time in Canada and it was on my birthday (Sept. 2010). The room was very clean, spacious and in order. The staff was very polite. I will recommend this hotel to my friends all over the world. I was very satisfied with this hotel. The price was great for the location. I was a few blocks away from Niagara Falls and all the attractions. […] Loved the complementary parking. Lisätietoja

Glengate hotel was less than a 10 minute walk to all attractions in Niagara Falls. Staff were ALL fantastic. Rooms were good sizes and comfortable for what you need them. Beds were not super comfortable and they could spend a few bucks and get good pillows to make up for what's lacking in the beds. Bed covers could be changed too. But clean and friendly […] won us over. If you can give a little on comfort and save a few bucks, why not? Lisätietoja

It was a bit far from the sites to see. Need good legs and to leave early if you have reservations. Parking is free but underground parking is very tight getting in and out. Bathroom was small and while in shower, dont drop the soap, you will bump your head bending over. Had a terrace but no decent views so why bother, also birds pooping there. You […] can do better.... Lisätietoja

The location was close enough to have walked to all the falls activities or short drive. The hotel was old and needed a few upgrades, but the staff was amazing. They were not only friendly, but helpful. Our only complaint was the mattress. It was old and hard, but we still slept well. There was some noise thru the night since we were next to the laundry […] room, but not too bad. Overall a good experience. No breakfast and expect to pay for EVERYTHING, esp. parking) in Canada. Great services, the people are friendly, but everything is expensive. Lisätietoja

Not a very good Hotel, it is a 1 star hotel at best, we booked two rooms with two queen for 3 nights, both rooms were dirty, shower tub would get clogged up even with a little flow of water. Very stingy on toileteries supplies, we only had one small bar of soap for shower & hand washing. We expected atleast 4 towels in a room as each rooms were for […] 4 adults ( 2 queen beds) we only had 3 towels for our entire stay & did not get one even after requesting one. Beds were very uncomfortable with springs poking when you sleep. Hotel is a good 20 minutes walk to Niagara falls & is not at all a family friendly location. This hotel may be OK for one night stay but beyond that I Will not recommend this hotel to anyone. Lisätietoja

This hotel was okay. The surrounding neighborhood was soso. The parking for the hotel was in a dirt lot that was for sale. The description said that there was a fitness room but it was "closed". I will say though, that for just needing a place to shower and sleep, it wasn't bad for the price. The staff was very polite. We had a problem with the air […] conditioner in our room and they put us in another room very quickly. It really is not within walking distance to the falls though. Lisätietoja

It is convenient to find this hotel, on the corner of two major roads - it is a little walk to the falls area and there aren't many restaurants or shops in the immediate area. we were just there to spend the night after seeing the falls during the day time. there is a charge for the continental breakfast of $3.99 --- we didn't have it but it sounded […] fairly normal - nothing hot. our room was comfortable and had new carpet and outside patio. the towells were thin and the corners in the bathroom showed the age of the building, although there was new tile around the tub, etc. the price was right and the staff was very friendly -- we just needed a place to stay and when we got in at 10PM on Friday night we were happy to see a Chinese restaurant next door that was open until 11.30PM. we also left after we got up the next morning ---- so it was just a one night stay. Lisätietoja

The price was definitely right and that's what I was looking for at the time. Free parking was a definite plus. Hotel was fairly new or newly redone. Room was very clean. Location was farther from Falls area than I anticipated. Not within walking distance of much of anything. Room was very small with double bed. Neighborhood was a little distressing […] but we didn't have any problems. Hotel staff was very helpful. If you are looking for a clean reasonably priced hotel this would be OK. You will not care for it if you are used to something more upscale. Lisätietoja