Best Western Plus All Suite Inn - Santa Cruz

Staff was very helpfull, even so hotels.com were overbooking that hotel but staff were able to do arragements to fit us in!

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Excellent location for our tournament at UC Santa Cruz during the weekend. Close to both the boardwalk, downtown and the university. Room was comfortable and spacious. We were walking distance to Marianne's Ice Cream...WOW!!!

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great room, awesome service, and it's not far from downtown, the boardwalk, ect...

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The room I stayed in was next to the street, very noisy, the air conditioner was filled with dirt and dust, had to have it torn apart and cleaned, more attention to this needs to be approached because of some guests having asthma or other breathing disorders, rugs were dirty, location was good to boardwalk, excellent italian restaurant across street, […] room was right on the lobby, could hear chairs scraping on floor and guest conversation at breakfast in early am, reasonable coffee and breakfast in am. Lisätietoja

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Immediately the front desk staff greeted us with a warm welcome and made us feel right at home and offered to help with anything we needed! The room was huge and the tub was awesome!

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The location was nice for it was close enough to walk to boardwalk as well as to walk to downtown.

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Great experience. Nice, comfortable, and inexpensive!

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We stay here every time we come to Santa Cruz. The rooms are always clean and they very nice and spacious! Parking is very easy. The breakfast is DELICIOUS! Bacon, eggs, fresh Belgian Waffles! And of course the usual breakfast items; fruit, cereal, yogurt, bagels etc. We take that fact into consideration when choosing a hotel because of the money we […] save by not needing to go out to get a good breakfast. So it makes a hotel worth a little more in my opinion. All the staff we have ever interacted with has been friendly and helpful. I would definitely recommend this hotel! Lisätietoja

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When I booked this hotel, the rating was 4 out of 5 stars...well it's more like a 2 out of 5 stars. Our first room was on the second level and had no air flow from the window as it sat above the mini courtyard for the hot tub (there is NOT a pool here) the noise from the street traffic was terrible. We visited late April, Santa Cruz was cool and breezy...but […] we were in a room having to run an air conditioner because of the noise. I switched our room, which was considerably cooler in general...but there was no screen on the window and the hotel staff was not concerned about replacing it. The hotel was clean and the breakfast was good (standard hotel fare) but its on a very busy corner and no pool. Lisätietoja

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Only, complant is that we had a wall view,but since we were only staying one night it didn't matter much.

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The windows had absolutely no sound barrier to them. I had to check to see they weren't open. That's how noisy it was with the street traffic.

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This is the second time in the same hotel. We really like this place and will stay here again. The staff is friendly and the rooms are large and clean.

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Everything was what I expected. I didn't expect this to be a top hotel, but it was nice for the price. The staff were great and very accommodating, and the free buffet breakfast was great and convenient.

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Stayed two nights for the Santa Cruz Half Marathon and it was convenient and affordable. Parking can be a bit tricky but overall experience was awesome...

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We enjoyed our visit. Breakfast was good. The room was good. It was an easy drive to get to different areas in Santa Cruz.

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Close to the main shopping strip and walking to the Santa Cruz Arcade.

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The hotel rooms, service, and breakfasts were excellent. The rooms were spacious, clean, and quiet (even though we were across the hall from the ice and vending machines). The staff was cordial and very helpful. There was a variety of food for breakfast. Parking was convenient. Our goal was to spend a couple of days on the Santa Cruz boardwalk. Although […] we walked the 1+ mile on the first day, we ended up driving on the second day. Would highly recommend this hotel. Lisätietoja

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Great location. Near some good restaurants. Good breakfast. Washer/dryer for guests' use. Wifi is good. Staff and fellow guests are friendly.

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friendly check-in; gave me a quiet room upon request; breakfast was good; parking wonderful (under the building and off the street w no charge). would stay here again. Thanks,

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The room was fantastic, it had all the ammenities we needed and more. Spacious and comfortable! A little longer walk to the boardwalk than we expected but overall the hotel was a great choice for my family!

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We loved everything about the hotel and would definitely stay there again !

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Beautiful clean suite, friendly staff, not a complaint in the world!

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We absolutely loved our stay! The staff was extremely helpful and the hotel was in great condition. The continental breakfast was pretty typical, but did have a waffle maker which we enjoyed. Just be aware that there are TWO Best Westerns in Santa Cruz. We went to the wrong one at first before we figured out we were supposed to be at the Best Western […] PLUS All Suite Inn (not the regular Best Western) which is close to the beach and boardwalk. Lisätietoja

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Our stay was great, the hotel worked well for our trip and was the right price.

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Comfortable rooms with nice sitting areas. Wonderful breakfast.

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Convenient location, spacious for the price. Decent bed and pillow selection. Would appreciate less variety and more quality at breakfast.

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Our only complaint is the carpet under the air conditioner (between bed and window) was very wet, which also caused an unpleasant odor. The hotel was full so they could not give us another room, their solution was to put towels down. Other than that, the room was very nice. The breakfast was excellent.

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The hotel property was clean and well maintained. There was adequate parking (free). There is a terrific Italian restaurant directly across the street. The hotel is walking distance to downtown and to the boardwalk. The wharf is a little farther but not an impossible walk especially if you want to avoid the crazy traffic down there. The UCSC campus […] is a short drive. I would definitely recommend this hotel. Many that are closer to the ocean are not in good neighborhoods. Lisätietoja

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On the good side, the staff is very friendly and nice. The rooms are large and they have a refrig and microwave. They have a small gym and spa. The breakfast is awesome, bacon and eggs, cereal, yogurt, waffles, muffins, etc. Really good coffee. Great location. The only bad things were the walls are a bit thin, the heater fan is loud, and the parking […] spots are really small. Overall we were very happy here for a long weekend. Lisätietoja

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Ver Good!

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Overall experience was positive. The gentleman working the front desk was rarely actually at the front desk. You often had to call back to the backroom to get him to come out and assist you. When he did it seemed that you were putting him out. I would recommend to the management to require the front desk staff to stay at the front desk while they are […] on the job to take care of the guests and be available to answer questions. The rooms were in good shape and is worth the reasonable price. Continental breakfast was delicious, waffles, eggs, bacon, cereal, coffee, juice, etc. and the breakfast crew were friendly! There is a nice Italian restaurant across the street called Lucio's. Better for couples and young people since the music is loud, however, it has a small play area if you do bring kids. Lisätietoja

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The staff were very accommodating and pleasant. We really enjoyed the breakfast and use of the guest computer (much needed since we didn't have ours). It was a working visit for us (househunting) and we needed a comfortable haven to cozy down in. Great deal for the dollar !!!

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Cindy , from the front desk, was very friendly and helpful to explain all of the special features, the breakfast, the procedures, nearby attractions, et al. Loved the spacious rooms, cleanliness and breakfasts.

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Very nice hotel. Clean, friendly staff and great free breakfast!!! Definitely will stay there again next time I'm in Santa Cruz.. Parking is a bit tight and difficult if you have a large car or SUV.

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