Crowne Plaza Orlando Universal - Orlando

I enjoyed the hotel and its service. My room happened to have the noisiest a/c units available. The door to the a/c would not shut, so when the a/c turned on it would slam the door shut. Both that slam and the noise of the a/c woke me up consistently through the night.

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Great service

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Beautiful hotel, pool and spa, friendly service, nice tiki bar outside in pool area. Downside, no fridge or microwave in the room, costly internet service. Overall very close to Universal, great location for restaurants in area. Highly recommend this hotel if you can deal with the downsides which don't matter to some people especially on vacation!

Super close to Universal however, hotel is very popular. Not enough parking space at night...

This hotel was dated and off the beaten track. You will need a cab to get to other restaurants etc. The pool was disappointing too. Not worth the 4 star rate.

I was billed from hotels.com then billed from crowne plaza. Crowne said I was not and emailed me an invoice. My credit statement on paper said otherwise! This was not a precharge but a double bill. Also parking at night was full so valet told me free valet. Fine. Next am on checkout 15 bucks for valet! I spent 15 min complaining then they took it out! […] Reception desk lady at night should have stayed in her cave. She was grumpy. The job sucks but not my fault she has to work graveyard shift! Anyway, crown accounting help was top notch. Lisätietoja

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Very nice room. King Bed in standard room. Great Shower!!! Very clean and bed was comfortable. Good room at good a decent price.

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Great hotel for the price, close to highways, just blocks from international drive, yet one street over, so much quieter! Only negative was that they missed a wake up call.

Great staff< very CLEAN

We had a better stay at Hampton Inn convention ctr. At Hampton there was a breakfast, nice place to sit and chat downstairs, and the rooms were very spacious. At crown, the light in the bathroom made an a noxious noise, the lost and found dept hasn't returned our two phone calls, and the rooms were avg.

Very nice stay. Close to everything. Best value for the money.

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This was the second time we stayed there and it was very pleasant. A little bit expensive (due to time of the year and the dates that I schedule), however it was good. Comfortable, clean and has an excellent breakfast; great customer services

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Room was exceptionally clean. Nevr been in a hotel room that clean and fresh. Would recommend this hotel to anyone comint to Orlando. 1/2 mile from Universal.

My wife and I stayed at this Hotel for 2 nights. We were very pleased overall. For the value this was a fantastic place to stay. But we felt that the food at the on site restaurant was very pricey. There are plenty of places nearby with better food deals. All in all we would stay here again.

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Great price for a great hotel. Only a few moments from almost every attraction in Orlando, theme park wise, and other fun activities. Great mini golf right down the road, pirate dinner adventure was only seconds away and Wet n Wild was within arms reach, not literally, but everything was close to the hotel, if that's what you're going for. As for the […] hotel itself the crowne was gorgeous. Room was very nice and comfy. Had a cool bar downstairs and restaurant. That's about it. If you have the few extra bucks, stay here. Lisätietoja

Having stayed in this hotel for 7 nights i can only have the best to say about it. The room we stayed was on the 12th floor. It was very spacious and had the most comfortable queen bed we had ever slept on. The room attendants were excellent and very exact about towels and cleanliness. The food was delightful especially the chicken wings which we ordered […] a few times in chats bar. We were their the weekend of thanks giving so we had to have the turkey dinner in the hotel dining room, it was buffet style so we could have 2nds if we desired.It was excellent. For us the hotel was ideally situated as we like to stay in hotels that are not located in very built up and noisy locations. Our room had a view of the surrounding orlando area and we could see the firework displays at night from the theme parks. For us driving is a must so we tend to choose hotels that have free and adequate parking, and Crown Plaza has exactly that. For those who like shopping, the Premium outlets centre is just 1.5 miles away and florida mall is only 4miles away. We choose fo shop at the premium outlet and it has every store and label you can imagine. Their are numerous top quality restaurants within a short distance , we ate in Perkins for breakfast, 500yds away. Also if you like steaks then you have to try Cattlemans steak house,and Houlihans. the latter offers the best value for money, but both have delicious steaks. All in all i can only say we thoroughly enjoyed our stay at this hotel and would happily stay here again. Our stay was for seven nights room only. Lisätietoja

Great Value Hotel, staff very friendly and helpful, Concierge very helpful, free shuttle to both Universal and Disney Great choice of food very close. Take th I-Ride Trolly great value!

For the money, the sleepy Hampton Inn around the corner on International just off of Sand Lake Road and I-4 will have my business. I thought I'd try something different this go, and we were sorry we did. Quite a bit more money, parking was horrible, and you can't hardly walk into the main entrance for all of the thugs hanging around watching their precious […] $150,000+ cars being valeted. Which mind you, the valets park these cars all around the circle at the main entrance of the hotel. So to check in-check out you have to park all the way around the back of the building and haul your belongings around. Was not impressed, not at all, sorry.... At one point coming in after a dinner out, there were literally 50+ people loitering around the entrance making it difficult to even get through the front door. And the language was amazing... Let me tell you... Would stay here with young children. Lisätietoja

Great Hotel; fast service and comfortable to stay in.

Hotel was everything promised. The room was clean and comfortable. When we first arrived the room was extremely cold, 62 degrees. After we heated it up if was fine. The shower could have been better, the low flow shower head could be improved on. Ordered room service pizza, a little pricey but very good. The breakfast buffet was good also. I would stay […] at this hotel in the future. Lisätietoja

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I booked two rooms for 4 nights each and paid the full amount through Hotels.com. Crown Plaza's "policy" is to hold money on your credit card. They explained this during check-in but the impression was that it would be a minimal amount, not 42% of the cost for 8 room nights. That leaves the customer, me, having to ensure that I am reimbursed the held […] money. If they hold money on a card they should at least give you a receipt showing the amount being held. I found the charge on my credit card bill. I would not recommend this hotel simply because of this hotel "policy". Note that we traveled throughout Florida for 2 weeks and stayed at upscale hotels and this is the only one that retained money on my card. Lisätietoja

It was a great hotel very recomended

I only stayed one night on my way to south Florida, but it was a nice, clean room. Close to Wet 'n Wild (you could walk!) & Universal Studios. No complimentary breakfast, though, so be prepared to pay $$ at the hotel restaurant or go out somewhere.

Great hotel. Room was very nice. Location very convenient for access to Universal. Breakfast was great!

Hotel didn't have reservation correct and blamed everything on the fact that we booked through Hotels.com. Actually behaved in a very snobbish manner BECAUSE we booked through Hotels.com.

We've spend 10 night in this hotel, it' s difficult to find a more central location in the mddle of Discey, Seaworld & Universal. With my wife & 3 kids the room was large enough (but not generous) The breakfast is outstanding (I recommend to book included breakfast).

My wife and I went to this hotel for a 1 night stay to celebrate our 24 th anniversary. When we checked in we asked for recommedations for dinner. Tommy not only gave us 1 but made the reservation for us and had a car waiting to take us. When we got to the resturant the gave us a great table with a card and flower congradulating us. Tommy went out of […] his way for us that night and I greatly appreciated it. The hotel was great,clean and very reasonable. I will definitely stay there again. Thanks again to Tommy for a memorable experience. Lisätietoja

Great hotel the staff was very nice and the hotel was very nice and clean. Nice size beds with clean rooms and the pool area was nice especially for the pool side bar!

it was great only one problem we have to pay for internet this I think they should to change the most hotels don't charge for this service is 21' century but everythink else was great, I may come back but I hope next time wifi it will be free.

I could have asked for a more friendly staff...from the front desk greeting you a smile, the lovely conversations with the bartenders, the timely room service and the great housekeeping. I loved it with NO complaints at all.. Great Job team Orlando!!!!

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The hotel staff were very helpful and really made the stay a good experience. I felt pampered and would definitly stay at this hotel again.

We needed a place to lay over for the night after universal and having to leave at 8am the next day. Hoping for a cheap crashpad, found so much more. Extremely convenient to the Park, I-4, and restaurants. The pool was great, the lobby and staff very inviting and hospitable, and the room was extremely comfortable and clean. Overall, the crowns plaza […] exceeded our expectations. Thanks! Lisätietoja

Clean rooms and a friendly helpful staff and the best part was no hidden fees. The price I paid online was the total. We will definitely stay there again.