Baymont Inn and Suites Florida Mall Airport West - Orlando

We were upgraded to a two-room suite. Location was fine.Disappointed that Wi-Fi was down most of the time. Concerned that the outside doors were not locked at any time. Air condition did not seem to be working in our room. Breakfast was fruit and carbs..no eggs or meat. Motel OK for the price. Pool was nice.

If you are looking for a one or two night stay its fine....its inexpensive, the bed was comfortable, and the breakfast was good, they offered hot and cold...the room was acceptable... I usually stay at larger chain hotels, so not the fancy im used to....but like l said a night or two just to sleep is fine.

Stayed on April 24th the night before a 7am flight because they claimed to have a round-trip shuttle. When I called the hotel for a pick-up at 9:30pm (after dropping off my rental car) an employee informed me the shuttle was only for guests that had just flown into the Orlando Airport, was only available one-way, and the cost for the shuttle was $25. […] He was extremely rude as well. He did inform me I could take the shuttle in the AM for my out-going flight. When I arrived the same employee then let me know the shuttle only operated after 6AM. (they are 15 min from the airport) So I had to take a taxi in the AM as well. (in addition, the bathroom wasn't cleaned or restocked, and had mold on the ceiling.) The only saving grace was the sweet-heart of an employee that was on the desk at 5AM. Lisätietoja

Thank u for the service of your organization.

Yes, we got a good price, but the hotel was run down and dirty inside. I am not a clean freak, but the place was Gross.

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i am very impressed and satisfied

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For what I needed it was spot on, BUT I knew something wasn't right when I got to the room. There was a smell of sorts. It was late and I dismissed it as the room being closed up. The next morning I woke up with roaches throughout the room. The smell had been from spraying, but it obviously wasn't working. The front desk tried to blame it on the restaurant […] next store and then said they had a problem with that building. Either way, regardless of payment I left anyway. Lisätietoja

It was horrible they had people checking in the room i had already was in they had no espn the tv was horrible the overall customer attitude just was nice at all!

We had a very good time while staying here in sunny FLorida, and alot of that was beacuse we were able to keep the cost of our room down.. I was very surprised to have what we had for the amount that we paid. I wanted to save money for my family to enjoy the parks and that we did.. There were some things that were maybe a lil inconvenient at the moment […] but not enough for you not to visit.. Had a great time, and would go back!! Lisätietoja

The Baymont is disgusting. The price is great and it is close to the airport but that is its only saving grace. I booked it because of its proximity to the airport, the fitness room, and the complimentary airport shuttle. The fitness room had only one working treadmill that was covered in rust. The airport shuttle did not leave early enough for my flight. […] I will never stay at the Baymont Inn again. I'd rather sleep in the airport. Lisätietoja

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One morning after room cleaning, I was not left with new packs of coffee for in the morning. The breakfast could have included a meat - bacon or sausage links - everything else was real good.

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One negative i have is that they would not let us check in until 3 pm , considering the size of this hotel it was ridiculous. We came off our cruise and dropped off by the shuttle at 10:15 and when you do not have a car and you are stuck with all your luggage we felt it was a wasted day spent sitting in the hotel lobby until they let us check in. The […] area around the hotel i was not impressed with and did not think it very safe going out at night. The hotel offers a good breakfast with waffles, bread, muffins, juice cereal etc. which is included in the room price. All in all it was not a bad hotel for the price we paid. Lisätietoja

"You can't always get what you want, but if you try sometimes you get what yous NEED" Rolling Stones. great location, awesome service, Super clean Rooms, and Free breakfast to go with it. Highly recommended for business travelers and those who are stuck in Orlando with some delays in connection.

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Good for a short stay. The building looked old but the rooms n bathrooms were good.

Great location if you are visiting Seaworld, Orlando area. Very satisfied with the staff. An amazing complimentary breakfast. But the bathrooms need some maintenance upkeep and cleanliness. The TV reception was fuzzy. The beds were a little too soft! They did not have enough pillows and towels for a 4 people room.

Never Not.recommended

I like that the room has frig and microwave, beds are comfy, staff always friendly. Just wish shuttle to airport was more available than hourly.

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our stay was terrible! SEVERAL disappointments! NO doors in between bldgs LOCKED! MY mom had 4 people knock on her door to TRY & come in when the others of us were gone, First night they did not have us in CLOSE rooms as were told (my mom is not able to walk far &she was in a room by her self so we needed them close by), had NO laundry soap to buy, […] TV remote was missing in our room, toilet was about to run over every time u flushed it, a/c unit had been replaced &* new unit did not fit so u could see thru to the outside AND seen a ROACH! NOT A WELL TAKEN CARE OF PLACE!!! :( Lisätietoja

The check-in process went well. However, we were given a room that had not been cleaned: beds unmade, etc. It took about 15 minutes to be moved to another room. Traffic is very heavy in front of the hotel so unable to turn left. Must turn right and then turn around.

My first night was more than fine after a long flight from California, on my way to Daytona 500. I then went east to attend the race week. Returned for last night before flying home, extremely worn out from all the fun in Daytona. The room they gave me at first was a wreak. Drawers pulled from the furniture, bed on the floor. It looked like a crime […] scene. I did get another room after complaining, but come on! Lisätietoja

I stayed @ the BI - Florida Mall/Airport for 7 nights. I've stayed at other Baymonts across the country and have been pleased; this time was no different. Despite some of the negatives posted by other guests, my room was very well kept and serviced by a friendly staff. The hotel is safe and secure and ideally situated to many services and eating establishments. […] I appreciated the proximity to the Orlando airport. During my stay, there were a lot of families there - many from overseas - on vacation. Be sure to go to Mario's Pollo restaurant next door - they serve excellent Central American food in generous qualities at a good price. Lisätietoja

clean and accessible hotel on a very low prize, recommendable!!!

Interior doors, microwave & fridge, comfy bed. Shuttle service only runs on the hour.

Room was good and clean, new bed, internet was easy to access and fast. Gas station near to gas up rental car. Local restaurant, next to hotel was great, south american food.

After reading a few reviews that placed this hotel in a bad light I had some concerns with staying here., however I went ahead and booked anyway. As it turns out I didn't run into any of the problems mentioned in the other reviews. The room was clean and smelled fine. The hotel staff were friendly. I suppose the only thing I could say negative is that […] the breakfast was a little below average. Lisätietoja

I try to stay here anytime I am in the area. The beds are really comfortable and they don't use obnoxious air freshners in the rooms like many hotels these days. It is not in the best neighborhood, but the rooms are quiet and you feel safe. It is an awesome property for the price. Nothing overly fancy, but a good place to get a great night sleep.

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We stayed there last year and it was great, so we booked it again. the room looked dirty and we had ants crawling on us. My wife got a lot of bites on her feet and legs and are still there a week later. We would not stay there again.

Overall the hotel was comfortable. The neighborhood was sketchy, but convenient to the interstate to get to local attractions. Room was nice and clean, the air conditioner worked VERY well, but the room did smell a little musty. The staff was knowledgeable about the surrounding area, and very friendly. The property could use some updates, as well as […] the microwave and fridge in the room. Lisätietoja

We were awakened twice by trains going by the hotel during the night

Hotel was extremely noisy, both people, TRAINS, and diesel truck Breakfast was hard to enjoy because there were not enough tables, the food was also cold. We did not have a good experience.

We were looking for a hotel that had free shuttle from MCO to the hotel. Shuttle was clean and friendly (a bit of a drive), hotel had good service, clean, but no elevator. Hotel is spread out and had to walk outside to get to the room. Extra pillows arrived quickly and couldn't beat the price! I am a believer in "you get what you pay for". The hotel […] certainly met my expectations and we had a good night's sleep with 3 kids happy and comfortable in beds and a rollaway. Lisätietoja

They dont serve eggs for breakfast. Pancakes are the ones that you can buy in the frozen food area of the supermarket. The desk officer even wants me to pay/charge for the crib when i checked in.

Everything is great for the price. The front desk staff is most helpful and helped change our room to first floor upon request. 2 queen beds with lots of room to spare, it has everything stocked. Bathroom is a little old but it works and is clean. The only problem is noise. The air conditioning unit is Loud, and switching is off would result in a stuffy […] room. My travel companion is a heavy sleeper so no problem, but for me, I couldn't sleep with the air conditioning unit roaring on and off as the thermostat does its magic. Lisätietoja

Front desk unable (or unwilling?) to assist with internet service reset. Lack of elevator NOT advertised. staff claims their proximity to Disney requires them to make copies of your documents for their archives, what the ....? Spend the extra $20-40 and stay on Semoran Blvd

i have 3 reservetion in the same hotel,,,,the first it was good but second i found a roach the t.v. didnt work ,,they move me to nice room in the middle of the night when i was tierd,,then they move me to the dirtiest room the carpet was so filthy that i could it walk bare foot in the room,,,,,and i have such of big argument before i move to that room […] because i didnt want to move to a second floor and those people they do not know how customer services work,,they treat with out respect..the lady in the front desk name Isa have no touch to work with the public and it was late to do any changes that i have to finish my vacation in that room. Lisätietoja

We were unable to utilize the 'free shuttle' upon arrival as we arrived too late in the evening. On the way out, we were unable to utilize the shuttle back to the airport as we were not flying out immediately, but needed to get back to catch the Magical Express. There was significant mold growth in the showers, the towels were not clean and had other's […] hair on them, the sink was filthy and there were stains on the carpets. Breakfast was included and the service we received was pleasant and timely. Lisätietoja

Overall nice stay. No too expensive and very clean and comfortable

My stay at Baymont was...okay -but I probably wouldn't recommend it to a friend. While the staff was very friendly (they called my room after I arrived, to see if there was anything that I needed) - the room itself was not that nice. Supposedly it was a non-smoking room, but it smelled like a smoking room - either that or it was just really musty. The […] floors were quite dirty (don't take off your shoes) and the bathroom was tiny. It was pretty noisy too- mostly because of the door - it was just a thin wood door & there didn't seem to be any weatherstripping, or anything around it to cut down on the noise from the hallway. Every time someone walked down the hallway I had to look - because it sounded like they were walking into my room. Keep looking - because I'm sure you could find a nicer hotel, for the same amount of money. Lisätietoja

Our rooms were dirty and rundown. The area was in a rough neighborhood.

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Let me preface this review by stating that the hotel staff and support staff were very professional and kind. Unfortunately the hotel should be classified as a weekly or monthly rated location for individuals that are unable to rent or buy a home. Upon arriving I noticed the hotel has not been updated in years. Once I arrived in my room I received a […] call from the front desk to welcome me; however, the phone was not operational and although I could hear the caller...they could not hear me. The room had a mold odor and it appeared that the furnishings were the orginal from when the hotel had opened years earlier. The towels in the room were so old that you could visibly see that these were cheap towels that have been in circulation for some time. I looked closely as the white towel had a brown discoloration on it..and it appeared to be feces. I went to the staff and requested new towels, which were provided from the dryer as they were just laundered. Forget about the free wifi. It is offered by the hotel, but the signal is so weak that you are unable to obtain and establish a connection. Please spend the extra $10 or $15 to secure a room at another location as this hotel is located in one of the roughest neighborhoods in the area. If you do select this location due to the low price...please think twice if you have children or expensive items that are not easily replaced. Breakfast consisted of hard bagels, some warm french toast in a bin, various juices, cereal in a tube dispense as these were obviously purchased in bulk and some obscure yogurt brand. There is a Waffle House accross the street that looks a bit run down, but offers a better quality of meal. Parking is in the rear and is not well lighted. Leave nothing in the vehicle, not a car charger or headphones or anything that would entice a person to break in to obtain. If you are able to park in the front under the lighting and have an alarm on your car...that is your best bet. There is a restaurant (Mario Lisätietoja