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0108 08097Tämä puhelu on ilmainen. Suomenkielinen asiakaspalvelu Ma - pe 09 - 17.00. Muina aikoina palvelemme Englannin kielellä.
"Mahtavat snorkkeloinnit ja erinomaisen tunnelmalli"Hotels.comin asiakkaan arvostelema tammi 10, 2012
Hotellin ulkoilmalobby on illalla erittäin tunnelmallinen, yksi parhaimmista snorkkelointipaikoista on ihan vieressä, surrfi on hyvä ja ilmainen aamiainen erittäin hyvä! Hintalaatusuhde erinomainen! Rauhallisemmalla paikalla ja merinäköalat useimmista huoneista.
Hotels.comin asiakkaan arvostelema joulu 2, 2011
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Hotels.comin asiakkaan arvostelema touko 15, 2011
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"Castle Kona Reef"Arvostellut: Heini S, "Finland", huhti 12, 2011
Good and comfort hotel nead all what is in Kona. The room was nice and we really enjoyed even though we didn't have much time to spend there since there are so much to see in the island. It's nice that car parking is free.
Tämä hotelli ei tarjoa mitään esteettömän kulun palveluita. Valitse jokin toinen hotelli, jos haluat varata huoneen, jossa on esteettömän kulun palveluita.
Ilmoitetut hinnat ovat yhden tai kahden hengen huoneen vuorokausihintoja ja ne perustuvat majoittuvien aikuisten lukumäärään. Huomaa, että lisähenkilöt, lapset, lisävuoteet ja vastaavat saattavat johtaa lisämaksuihin kirjauduttaessa hotelliin.
Hinnat ovat riippuvaisia huoneiden saatavuudesta ja niihen ei välttämättä sisälly veroja tai hotellin perimiä lisämaksuja. Jotkin hintaluokat saattavat vaatia erityiskoodin.
"Castle Kpona Bali Kai"
We arrived about 11:30PM and there was no one there at the desk. After looking around we found a sign that said to pick up for late check in. The person who answered the call was not familiar with the hotel and could not tell us where are building was, just that it was across the street. The building were poorly marked but we eventually found our room. […] It was not to clean and out dated. Fortunately we only there one night. It was right on the main street and very noisy. Lisätietoja
"Just great"
Loved it. Although we were not on the ocean side, it was still just fine. We could use the pool and go over and watch the sunset.
"Barely as advertised"
"Partial ocean view" actually means "you can see some waves if you look down a walking path, past a building, across a street and under another building". "Queen or King bed" only referred to the pull out sofa as the bed in the bedroom was a double. "A/C in unit" worked great for the living room and kitchen area, but the bedroom (with the small bed) […] was sweltering even when the rest of the place was freezing. The grounds were nice and the jacuzzi was relaxing. It's a bit pricey and pretty far south of downtown Kailua-Kona. Also, we checked in late and were told to pick up the phone by the front. We pulled up to the locked gate and I stuck my arm through the gate to fumble for the phone. Eventually a woman picked up and took about 15 minutes to find my reservation (booked a few weeks in advance). She finally found my reservation and listed my room number, building number, and lockbox combo. I confirmed these numbers with her and it ended up that she told me and confirmed with me the wrong room number (117 instead of 171). She didn't know where we should park or any other info. We wandered a bit until a security guard helped us. We found a parking spot sort of near our building but someone was parked in our room's reserved spot (once we figured out our correct room number). Not worth the price or hassle. Also, based on other negative reviews of this property I bet someone representing the hotel will respond to my comment with backpedaling and excuses. Lisätietoja
"Yes,It's right on the Beach"
We stayed across the street from the hotel and pool the room had a full Kitchen The bed's Mattress was uncomfortable No maid service You had to PAY for clean towels!!! I'll stay somewhere else.
"Kona Bali Kai Honeymoon"
My wife and I stayed at the property for 1 night while traveling the island. We had an ocean-front room and it was very nice. The staff was also very nice and we absolutely enjoyed our stay.
"People are very kind and attentative for our needs"
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Näillä sivuilla olevat arvostelut ovat niiden kirjoittajien henkilökohtaisia mielipiteitä. Ne eivät edusta Hotels.comin virallista kantaa. Hotels.com ja arvostelujen sisällön tuottamiseen osallistuneet toimijat eivät ole vastuussa mistään arvostelujen käytöstä johtuvista vahingoista.