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0108 08097Tämä puhelu on ilmainen. Suomenkielinen asiakaspalvelu Ma - pe 09 - 17.00. Muina aikoina palvelemme Englannin kielellä.
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Sijainti.
Tämä kaupungin Canberra City-osassa sijaitseva Novotel Canberra on liiketoimintaan sopiva hotelli lähellä kohteita Canberran museo ja taidemuseo, National Convention Centre ja Civic Square.Lähistöllä ovat myös Australian War Memorial ja Australian kansallismuseo.
Hotellin palvelut.
Hotellissa Novotel Canberra on uima-allas sisällä, poreallas, sauna ja kuntokeskus tai -sali. Yleisillä alueilla on langaton Internet-yhteys (maksullinen palvelu). Tämän 4,5-tähden hotellin liiketoiminnan palveluihin sisältyvät liiketoimintakeskus ja kokoushuone. Tämä hotelli on luksusluokan-hotelli, jossa on ravintola ja baari / aulabaari. Vieraspysäköinti (maksullinen) on saatavilla rajoitetusti saapumisjärjestyksessä.Hotellissa on muun muassa seuraavat lisäpalvelut: lahjaliikkeet / lehtikojut, ilmainen sanomalehti aulassa ja express-sisäänkirjautuminen.
Vierashuoneet.
Novotel Canberran 197 ilmastoidussa huoneessa on tallelokerot (kannettava tietokone sopii) and tallelokerot. Televisioissa on parhaat satelliittikanavat. Huoneissa on työpöydät ja suoravalintapuhelimet.Huoneissa on langaton Internet-yhteys. Kaikissa vierashuoneissa on jääkaappi ja kahvin-/teenkeitin.Lisäpalveluihin kuuluvat hiustenkuivaaja ja silitysrauta / -lauta. Tarjolla on siivouspalveluita: päivittäin.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
Tämä hotelli ei tarjoa mitään esteettömän kulun palveluita. Valitse jokin toinen hotelli, jos haluat varata huoneen, jossa on esteettömän kulun palveluita.
Novotel Canberra -hotellissa on ravintola.
Uima-allas sisällä ja poreallas ovat käytettävissä. Muihin vapaa-ajan palveluihin kuuluvat sauna ja kuntokeskus tai -sali.
Hotelli veloittaa seuraavat pakolliset maksut ja vakuudet joko sisään- tai uloskirjautumisen yhteydessä.
Edellinen luettelo ei ehkä kata kaikkea. Pakolliset hotellien perimät maksut eivät välttämättä sisällä veroja ja ne saattavat muuttua.
Hotelli veloittaa seuraavat maksut ja vakuudet joko palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä.
Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
"Shortcomings of the Novotel Canberra"
Great Location. Car park is small. frustrating when parking medium size car. Pillows need changing. They were like half filled sacks of sand. I looked for second pillows in wardrobe and only found one not two. Again this was another sack. Check your room location when you first arrive. We were put in room 401 which is next to a services corridor. This […] was very noisy due to housekeeping dropping things in this corridor. Objects were banging against our walls. I rang front desk and they swiftly moved us to a better room. Staff were generally friendly. Check the mini-bar as we had items missing and had to alert front desk on arrival Lisätietoja
"Novotel Canberra"
As far as the hotel itself - it was quite adequate and very close to everything. Unfortunately the beds were very hard and not at all conducive to a comfortable good night sleep. On arrival I enquired about parking and was told that yes there was undercover parking. Not once was I told there was a daily charge for this parking and only found this out […] overhearing another customer - not happy about that. I would have been more than happy with the parking cost if I had been told about them. Lisätietoja
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"Warm reception on a freezing day"
Wonderful stay at a Novotel as per usual. The front counter staff were very warm and accomodating. Thank you.
"Novotel Canberra"
Staff were very professional. Maintenance: lights in the bathroom had blown - this was reported to front desk staff. On arrival I always check the fridge and check the tally is correct. There where a couple of items not replaced when the room was cleaned. I ensured this too was reported. Overall the staff were very accomdating. The rooms were clean […] and tidy and location was central and suited my needs. Lisätietoja
The best stay we have had for a while. could not ask for more. So close to everything and we never have to take the car out. I would prefer the Car parking charges (which I am happy to pay given that the Hotel is located at the city) included at the time of booking. excellent Hotel.
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"Novotel Canberra"
Conveniently located for access to bus travel, restaurants and general information. Staff routinely helpful. Breakfast good. Relatively quiet in room location.
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"Novotel Canberra"
The bed was soft and comfortable, however in addition to the two thin pillows on the bed, (and one spare in the wardrobe), there were two cushions on the bed whose covers had obviously not been changed in a long time as they smelled very strongly and unpleasantly of perspiration. When I reported it to one of the front desk staff he thanked me for letting […] him know as he thought that hotel staff could no longer differentiate between pleasant and unpleasant smells after working in the hotel business for a certain length of time! This may well be so but it might be quite nice to change cushion covers on beds regularly, just on the off-chance that they may need it - no sniffing required. The cushions were removed by a hotel employee, never to be seen again. The cleanliness of the box bathroom, which contained a toilet and shower, would have been acceptable in a public washroom but did not meet hotel standards as there was visible grime on the appliances. The washbasin, inconveniently located outside the bathroom appeared clean enough. The car parking charge has gone up 20% to $18 and there were three parking charges on our bill for a 2-night stay. This mistake was rectified when I pointed it out but I don't think it should have happened at all. We ordered room service on the second night, the food was well-cooked and served and was delivered swiftly. Overall, it was a reasonable stay but I think for the price we paid they could have run to two clean, fluffy pillows each! Lisätietoja
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"Excellent staff & location - Hotel room was tired"
Excellent staff & location Hotel room was a tad tired, toilet was broken & shower was half arsed. To be fair bed & everything else was good. Parking is odd, you park and they keep your key and shuffle cars to suit - but seems to work. Breakfast was excellent.
"NOVOTEL CANBERRA"
Thank you for a great weekend ,nothing was to much trouble.
"Canberra"
I traveled as a young adult on my own and i found the staff treated me with respect, they were friendly and helpful. The room was clean and the wait staff at the restaurant were very professional, the view was beautiful too. Unfortunately i didnt get to try the breakfast because i slept in. haha..
"Novotel Canberra"
Excellent: clean, quiet, great breakfast buffet included, price was good because we booked early. Parking expensive but is free overnight in the street behind the hotel.
"Good hotel but watch out for added fees"
The staff was very friendly and helpful and it was a nice hotel in a good location to the Civic part of the city. They also have a nice breakfast that at least with my hotels.com package was included. The pool, gym, and spa were also nice and all indoors. My one complaint was that from the description when I booked I thought I had free parking and free […] wireless internet in my room. However when we arrived, we discovered both of these had significant daily fees, enough we found both parking and internet elsewhere. I had purposely booked this hotel over others because of the "free" parking and internet. There is internet for 20 minutes at computers near the lobby, but the connection is so slow that webpages kept timing out and I couldn't compose a single email in the time allotted. As an overseas traveler trying to communicate with people back home, this was extremely frustrating. Lisätietoja
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"Great Place!"
Terrific value. Good food. Friendly staff.
"Over charged"
I booked through a third party yet during the quick checkout I was charged again. This doesn't give me confidence in quick checkout or the Novotel itself. Check the credit card statements when you return.
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"Novotel Canberra"
Located right in the centre of the city - close to restaurants, shops and in walking distance to the lake. Excellent facilities, great buffet breakfast and outstanding personal service. Definitely be coming back.
Well located hotel, excellent value for money. We were there in school holidays, and though the breakfast service was stretched, staff and organisation were very professional. Dinner service was a tad slow, and the food a little overpriced for the quality. There is member's food discount I believe, so perhaps that is a factor in the pricing structure. […] The usual rubbish collection at 4am, but thats not unusual. We stayed on a recommendation by friends, and will recommend it to others Lisätietoja
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"No services but GREAT Breakfast!"
PAY... Car park PAY... Movies PAY... WiFi ..... Customer Service...not very professional,unhelpful and unskilled.
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"Novotel gets my vote"
Novotel Canberra is well situated, clean & well presented. Only prob was greasy breakfast - stay away from the bacon! I would stay here again.
th ebed wasn't made for 3 days. the staff drove my car without asking me. i had to pay 15 dollars a night to park. not worth it. spa and pool were great.
"Novotel Canberra"
Service Excellent , great location and facilities. Will stay again when next in Canberra
"Novotel Canberra in Australia"
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"Canberra Australia"
I only have one thing that I found that was aproblem to me and that was one of the beds was far too soft and a little more room to get past the desk and bed, but everything was just fine.
"Novotel Canberra ACT"
Very good hotel if rather expensive
"Novotel Canberra - Mediocre experience"
Ok hotel in a city that hasn't much to offer in the accommodation department. Nothing special to mention - but then again nothing really bad either. But this hotel is definitely not a 5* or even 4,5* hotel. There is a pool but I didn't try it 'cause it was packed with kids everytime I went there. The hotel advertises serving organic banana bread at […] the breakfast, but we had to ask it separately from the kitchen staff 'cause it wasn't out on the serving. And the next morning they were out of it completely. Hotel is just next to the city centre where all the restaurants and shopping centres are situated. Lisätietoja
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"Novotel Canberra, a mixed experience"
Hotel is conveniently located close to good food restaurants and a cinema complex. Web access facilities are good, the room large and clean except for the rather dated and somewhat mouldy shower area. Staff friendly and helpful. Room seemed a bit overpriced for what was provided but this seems to be Canberra accomodation in general. Car parking a bit […] tight and charged for per night. Lisätietoja
Excellent location, within one block of all amenities - shops, restaurants, theatres, etc. Staff were courteous at all time.
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"Hotel Canberra"
Centrally located. 20 minutes of free Internet access in business center. Comfy feather pillows. Balcony with table and chairs.
Check in very speedy. All staff at hotel very welcoming from the moment we arrived. Lovely room (upgraded I think) facilities of room excellent standard, bed extremely comfortable, room very quiet. Car parking arrangements excellent. But here's the best of all --I left my mobile in room and after leaving Canberra by car realised so rang through. Came […] back and collected my phone .Commendation for the housekeeping staff --Thanks!! Superb location -- would gladly stay there again. Lisätietoja
"Novotel Hotel, Canberra"
The only criticism I have of the hotel is the breakfast buffet, which was not replenished regularly. We had to ask for bacon, hot water and yoghurt which was not topped up.
"excellent location"
Great place to stay in Canberra city centre. Hotel comfortable. Perhaps a little more attention to security (need to fix card reader in lifts) but other than that, no complaints at all.
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"Great place to stay"
Novotel was a very comfortable and convenien hotel to stay at. The service was good, and the location asvry close to the city centre. The braie was also good.
"Great central location - well appointed room"
We had one night at the Novotel in a King room - the room was a good size and comfortable (mattress was the exception - it was soft and we didn't sleep well). Good bathroom and furniture. It is on a main road but was surprisingly quiet. We'd recommend for business or travel.
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"Novotel Canberra"
Brilliant position for a visit to the capital, a few hundred metres from the Canberra mall and near to all restaurants and pubs. We were there on the ANZAC weekend, but the hotel was great.
"Location, Location, Location"
When staying in Canberra, whether for business or pleasure, you could not ask for a better place to stay. Everything is close by. The city bus terminal is one block. From there you can venture out to see any part of the Capital Territory. Huge shopping complex three blocks away. Qantas Ticket office, Post Office, restaurants, and night clubs, all either […] one block or two blocks away. Hotel is clean and comfortable, and the staff very dedicated. Lisätietoja
"Novotel Canberra in sehr guter Lage"
Das Novotel Canberra liegt meiner Meinung nach sehr gut. Die Haltestelle für den Airlinerbus ist direkt auf der anderen Straßenseite. Die Busstation für den Hop on- hop off bus ist nur ein paar Meter entfernt. Es gibt Geschäfte und Lokale in unmittelbarer Umgebung. Und auch das Canberra Theatre ist nur ein paar hundert Meter entfernt. Für mich war es […] das optimale Hotel. Lisätietoja
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