Extended Stay Canada - Ottawa - Ottawa

we were not informed maid service was not provided. A four day stay was booked but one day of face cloths etc provided. Were informed any additional coffee would be $1 a package. Definitely a 3 star or less hotel complete with a broken window patched together some time ago with scotch tape.

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It was very nice. Was quite satisfied with room, service,etc.

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Stayed 2 nights during a conference, Reception staff were very friendly and the room looked very clean. Elevator was a bit slow....

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Large, spacious suite. Well equipped and comfortable. Quiet area yet in Downtown Ottawa, close to restaurants and places of interest. Would recommend this hotel to anyone.

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very good

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Choice location. Great atmosphere!

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The One Bedroom Suite we stayed in was clean and spacious. Perfect for our family of 6 (4 adults & 2 kids).

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Proximity to tourist sites and the bus station, wonderful accommodations and over-all excellent service made our trip memorable. Unfortunately, there was only 1 bath soap and 1 tiny shampoo bottle to be shared by 2 people. No complementary lotion or conditioner. Quite unexpected, considering that hotels provide them routinely. Such small details make […] a lot of difference. The grab and go breakfast was much appreciated. Lisätietoja

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Location was great hotel a bit dated but clean

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Hotel great ! Info given by hotels.com incorrect. There was no pool. Parking was a block away at the city hall.

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there was a very rude clerk at the front desk that asked me and my husband where we were going and what room we were staying in, without a proper or formal greeting. He was extremely disrespectful.

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I wish I remembered the name of these front desk women. Not very approachable, they don't portray this open door policy at all. James on the other hand is cool man. His eyes are very warm and open.

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Awesome inside. Disappointed view is obstructed.

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Location is good downtown . I got free breakfast gap to go. Recommend hotel

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Comfortable and quiet

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since there's no more cleaning during our stay, the housekeepers should check if there's coffee or if needs towel.

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Used to be an apartment building, if that says anything.

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It's not a top notch 5 star hotel but that's not what you paid for anyways amazing for the price of stay

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Close to shopping, restaurants, MESS where we attend functions, etc.

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On top of having the best staff & a complete, full kitchen in every room, they now offer "grab & go" breakfast. I appreciate the honest name. Fresh &packaged muffins, selection of coffees, Quaker bars & cereals, fresh fruit, hot coco packs etc. During day you can grab a pack of microwave popcorn! No pool or gym but they have laundry room & BEST location! […] Price usually amazing. I stay here whenever possible. Lisätietoja

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Perfect location. Downtown but street parking avail & free Friday eve till Mon morning. Tons on restaurants, stores & few bars within steps. Full kitchen & laundry facilities. Great place.

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Loved the location, parking was a real issue as there were not always spots available even though we had paid for one on the hotel grounds. Furniture was very dated, had very little cutlery etc in the supposedly fully stocked kitchen. Linen for the pull out couch smelled dirty and the blanket was full of holes. Housekeeping only came once during our […] stay, was unaware that this would be the case. Better value available elsewhere. Supposedly undergoing renovation but don't see any changes except for the name. Lisätietoja

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I couldn`t seem to get any cold water out to bathroom sink unless I let it run for a long time. Someone could get burn that way.

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The hotel was great. The staffs are nice and polite. The room was clean and big. The location is so convenience. Lots of restaurants there. If I have a chance to go back to Ottawa. I will go back to stay there again for sure :)

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Nicest room we've stayed in since we've been staying in this hotel. This is the fourth or fifth stay and always satisfied. Do not like the parking charge at all.

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Great. Minor complaints were fridge noises in middle of night...bathroom sink had 2 hot water taps, no cold! Also, room a bit too warm overnight. Staff very helpful and friendly.

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It was a nice hotel to stay for the night. The room was clean and comfortable, but we did not like seeing the plastic wrap sealing the window.

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Definitely coming back!!!having a little kitchen was a big help for us.

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My only problem was that we heard a little dog barking in a room next door. 2 nights in a row. When I complained, they did offer me a rebate. Thank you!!

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We had a great time at City Hall ice rink which was just steps away from the hotel. I didn't stay long enough to experience the hotel fully, but I would recommend to my friends and families. The location was great and the street parking was free for overnight and had to pay meter parking in the morning for an hour which worked well with us.

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in general was a nice clean and friendly environment.

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Very large room with kichenet, separate room , usefull. Many noise with the water in the bathroom. Good ratio quality/price.

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Imagine an apartment building with hotel services and that's what its like there. Fully equipped kitchen, usually a huge balcony though on this trip I did not have one. They've made some changes since my last visit. New flat screen TVs and new bedding. They still have smoking floors available which is great for me. There wasnt a balcony in this one […] but sliding doors with a barrier than leaves about 6 inches of space, which is strange. The hotel should clean this space as its filled with garbage and bird poo. No pool or gym but that's not what counts for me. I prefer having a full kitchen since my stays tend to be.. well.. extended. (bad pun) Im always happy with this place and the staff are great!!! Lisätietoja

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Really calm good service no housekeeping though

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Great place to stay. Wifi works. Things they can improve on is vending machines, bar needs to stay open later and parking should be provided free of charge for ppl who are staying at the hotel. Either than that great hotel and great prices.

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I was on the 6th floor for the first night and it was a 24 hr party, room reeked of cigarettes and weed and WAS VERY LOUD. I got 1 hr sleep the first night and called the front desk 3 times during the first night. After waking up from my 65 minutes of sleep, I went down to the front desk and asked to be moved. They gave me free parking and moved me […] to the second floor. The party on that floor started at about 4pm and went till 1am. I did not bother calling. I think more ppl "live" in the hotel. More weed and cigarette smell. They did give me free parking ($14 x 2 days). But over all VERY disappointed and will NEVER stay there again. I thought having a kitchen would be helpful but I would have traded it for quiet any day. I travel for my job and stay at many hotels. I am lucky and rarely have any issues. guess you can't be lucky all the time! Lisätietoja

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The room was clean, but one plate had been stored dirty. There was only hot water running from the hand sink faucet and we were note able to get a café latte from the restaurant (broken machine). No big deals, but one thing really annoyed us : an amazing noise coming out from a room two doors away and on the other side of the corridor during almost […] the whole second night. There were at least 20 teenagers in there. We called the reception desk to complain about this disturbance. The noise stopped after that, probably because these guests had finally left (around 4 am, after probably waking up the whole storey while finishing their party in the corridor) and because we went to ask a second time the occupant of the room to lower the chatting and the screaming, and advise her we would call the reception desk. Despite this, it was a good stay for the price asked. I know that the hotel cannot be hold for responsible for the noise every of their guest make, but I would just recommend that the receptionist be alert of the possibility of improper conduct when such a gang walks by he or she to take the elevator. However, this will not prevent us to stay in one of your establishments in the future. Lisätietoja

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Hotel stay was very comfortable with a nice size suite including kitchen for a great price. Centrally located behind town hall in ottawa's downtown core made it easy to walk everywhere. The only downside is the off site parking at town hall, which made loading and unloading the van a big hassle but otherwise would highly recommend this hotel and will […] stay here again in the future. Lisätietoja

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It was good. BUT, would be better if our room is further from elevator. Because the sound of it, was quite noisy at night

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The hotel is located near the busway, which in Ottawa is a substantially more user friendly and convenient trait than one might think. The staff was friendly, and the room quite nice, especially considering the low prices. The one issue I had was that the elevators were absolutely tiny, which caused trouble whenever myself or anyone else in them had […] any bags with them. That said, I consider such an incredibly trivial issue. Lisätietoja

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I was disappointed about the location of the two rooms. I had been promised that they would be side by side so we could be close to our grandchildren but instead , one room was on the 4th flloor & the other on the 8th. There were not enough towels in the room that our daughter & her husband shared with their 3 young children . There were only 2 & they […] were not changed the following morning. We liked being close to the canal so we could skate. We also liked having the restaurant in the building - especially when the weather was so cold. G,Groves Lisätietoja

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The kitchenette was a nice feature but the fridge was loud whenever it cycled on. So having a restfull sleep was problematic. Next time I'll bring earplugs.

Aito Expedian asiakkaan arvostelu

Simple but has everything home does.ie full kitchen. Smoking floor. Lacks what hotels have ie pool& gym

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the hotel was a good value for the paid rate, the hotel and the guest room were clean and friendly. The parking cost an extra $15 a day, but that is still better than the other options that close to everything downtown. I would stay at this hotel again.

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