Best Western Plus Americania - San Francisco

Hotelli oli siisti ja palvelu toimi mutta ympäristössä parveili asunnottomia jotka kerjäsivät rahaa.

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Hiukan syrjässä nähtävyyksistä, mutta toisaalta 10 min kävelymatkan päässä esim. kaupungin suurimmista nähtävyyksistä. Sijaintina ei ehkä sitä kaikkein arvostetuinta asuinaluetta, mutta ei kaduilla henkensä puolesta tarvinnut pelätä, ei edes iltaisin.

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Just love this place. Close to Market street, close to everything. We took the BART from the airport and rode public transportation to get everywhere. San Francisco is alway fun and this hotel was a fairly good deal on hotels.com.

the place was awful. It was just my daughter and I and we were put way in the back down a dark alway and the room smelled like smoke. They changed rooms for us but was again moved to a dark hallway. The windows were open and one would not lock. There was also mold all around the windows and the light in the vanity area did not work. I would not of stayed […] another night. We were there late and left at 6:30am so just hung in there but did not sleep. It did not look like there was even another person on our floor. Nor was there many on other floors. Lisätietoja

Excellent confortable and clean room. A bit far to eating places by walk. Internet was free but uselessly slow.

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They have recently remodeled the furnishings but that all. No tv in the living room in a family suite seemed odd. Lots of noise in the common area at all hours. Not a good place to get a lot of sleep. I was there on a weekday and people were in the court yard till after 3am. Parking is reasonably priced for SF. I will not be staying again

The room was clean and the Staff was nice and helpful. Parking was very good. The hotel was only a few blocks from Theaters and shopping. The neighborhood is not the best and it is a pet friendly hotel. We had guests in the room above ours that had a dog that made lots of noise, although the staff did speak to them and it calmed down. Overall our night […] stay was pleasant. Lisätietoja

Our concerns were addressed by the manager at checkout. On the night of arrival, we called the front desk 2 times, and the staff answered without a greeting, only stating" I am busy right now, I will call you back in a few minutes". What a shock! The staff in the garage parked our car, but no one helped with taking bags to the room. No info in room […] on hours of pool, exercise room, location of ice machines, etc. Good price and pull out couch in area adjacent to room, so we were able to sleep 5, but double beds were small.Wall heater was loud, kept room too hot or too cold. Very unsafe neighborhood off a not good section of Market Street. Lisätietoja

the hotel is perfect except Internet connection, which is not very good.

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The "Plus" in this Best Western was definitely a positive. The retro decor and refurb of the past few years really amped up what I imagine was a tired building. The majority of the rooms are back away from the main street (7th St), so noise wasn't really an issue, with the exception of some chatter from people in the courtyards. The valet was courteous […] and friendly, and the service was no hassle. The bed was comfortable and clean, the shower head was nice and high on the wall (I'm a tall one and that means the world to me), the water pressure was great, and the climate control was functioning. I have already decided that I will stay here on future visits to San Francisco, and will highly recommend it to friends. Lisätietoja

I rarely write reviews, but this hotel deserves a quick mention since my experience was so unexpectedly positive. I was in SF for conference, and have never stayed at this hotel before, so I was just crossing my fingers that the few negative reviews it got here (on hotel.com) wouldn't reflect my own experience. As soon as I checked in and walked into […] my room all my worries disappeared. The hotel staff were friendly and courteous and check-in was completely painless. The rooms have a very "modern" or "contemporary" feel--meaning that things don't have the same dated, bland, or common look that you find in most hotels. Looks like things have been redecorated, and the rooms have a sort of IKEA-type style--clean, simple, and attractive. Flat screen TV, couple of chairs, end tables, comfortable beds, nice-sized bathroom area with plenty of counter space, tall shower, small closet with hangers, iron with ironing board, and even a small safe to store your valuables. So, it has all the basic amenities and then some. The hotel even has a small workout facility, a good restaurant next door, and small bar if you're in the mood later in the evening. The only negatives were that it would be nice if the room had a dedicated desk (the TV sits on top of the only desk in the room, which doesn't leave much space). Also, the entire "wall" next to the door is a large window, which isn't necessarily bad in and of itself, but it means that because it's relatively thin even small noises in the courtyard just outside the wall/window can be heard. We didn't have too many late night or early morning people making much noise, so it wasn't a big deal for us, but then again, it was a bit cold. If it were summertime, and people were hanging out in the courtyard late into the evening, I could see that being a potential problem. All in all, it was a great place to stay, and I'd definitely stay there again. If you're on the fence, go ahead and pull the trigger, chance are more likely than not th Lisätietoja

Decent hotel and an overall good value. Amenities were above expectation and quite convenient. Attached restaurant, bar, fitness and pool areas were all an added bonus.

Great staff, nice decor in the rooms, overall, great deal considering you are in SF

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Friendly staff, close to great restaurants ( Basil & Heaven's Dog) close to BART and all bus & tram service. 30-45minute walk to the Riverfront

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It's difficult to get a room with two beds for a good price in SF. The neighborhood is a bit sketchy but centrally located. The decor is great but the bathrooms are falling apart. If it's warm the lack of air conditioning is a problem because you have to open your window and the hotel is loud. If you are coming to the city to party and just need […] a decent place to sleep this is it. Lisätietoja

Very cool looking hotel. The only problem is they do not have AC. On a cold night in San Francisco this is probably not at issue but I happened to stay on a warm night and it was way too hot in the room. I would think they would invest in some AC. Other than that cool hotel with nice service

Great hotel, great staff.

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We rented a room at this hotel for one night, during labor day weekend, because it was the closest & cheapest hotel near the Mezzanine. We were impressed with how unique & interesting the interior was decorated- very retro. The rooms were nice & comfy- but no AC, which didn't really bother us. the hotel had to be crowded but I didn't really hear anyone […] around too much, although most of our time was spent outta the room. Overall I would love to stay here again- a great deal for central SF, & although it's located in a bit of a shady neighborhood we never had any issues. Lisätietoja

When we made the reso through hotel.com hotline the girl made sure that they would that room to park our 14' truck and trailer. She recommended that we call the day before to remind them just in case. We did and the girl at the front assured me that she would let the valet know to leave enough space for us. After driving for 14 hours from Phoenix to […] San Fran the valet was shocked when we pulled up and said, "I wish you guys had let someone know you were coming." Wow. Super annoying. After 30 minutes of trying to get the thing parked he suggested we take as much stuff as possible up to our room. Are you serious?? It's a 14' trailer full of our stuff. He suggested that, at the very least, we move the items in the car to the UHaul so that the windows don't get broken out. We'd noticed an a lot of homeless on our way in, but that's went I realized the neighborhood was FULL of straight up CRACK HEADS!!!! Two other hotel employees reminded us that they were not responsible for goods stolen from the parking lot. When we got the the rooms they were mostly clean and the room was actually really cute. I guess if you don't have a car it's awesome, which if you are just vacationing you don't need a car at all. The public transportation is great. The only thing wrong inside the room was the moldy grout in the shower. Lisätietoja

We stayed at this hotel because it was the departure hotel for our trek in Western USA. We arrived blearly eyed from London late on a Friday afternoon and, having booked a family room, were allocated 2 rooms. We asked if this was correct and were assured that it was as that was the allocation on the system. We thought nothing of this as we had booked […] Family Rooms in the past and been allocated two twins pretty frequently. The rooms were clean and comfortable but that was probably the best it got! Having gone out for dinner we came back around 9pm and went to bed. There was a lot of noise in the hotel, quite a lot of shouting and general noise - largely of suitcase wheels etc. About Midnight both rooms received calls from the front desk asking if we had ordered pizza as there was a delivery but the delivery guy wasn't sure who had actually ordered. We hadn't and weren't happy to be disturbed. One room got a second call about pizza 20 minutes later even though it was clear we still hadn't ordered any. About 1:30am the phone rang again. It was the office saying that there was a mistake with the rooms and that we should only have been allocated one and what were we going to do about it. The answer was given that it was 1:30 in the morning not a lot was going to be done and we'd have to talk to them in the morning. The caller then asked how the room was going to be paid for as he couldn't settle his accounts. He was told that we would have to deal with things in the morning as 1:30am was not a suitable time to be calling the room in such a manner. The next morning we went to speak with the desk and were met initially with confusion and then with aggression. There was an error on the computer system which had allocated us 2 rooms and whilst this was not our fault the hotel management made it clear that they expected us to pay for their error. This felt like a scam to us. We had not asked for 2 rooms, we had queried the allocation and when the hotel had realised its error Lisätietoja

The pros: my room was huge, the docoration was really nice and original. So the room itself was perfect ! Nevertheless the location is not really good: not too far from the transportation but a lot of homeless people in the neighborhood and I didn't feel safe. Choos a hotel the north of market street, and try to avoid Market St itself. Other inconvenient: […] my room door lead directly to a nice but noisy patio. Knowing that a tour operator leaves at 7:00 am from there, can be noisy. U But if you want a big nice room, it's for you... Lisätietoja

We picked this hotel because we had stayed there before years past and remember it being close to ATT Park for the baseball games. It was within walking distance to everything we wanted without being outrageously priced. The seperate patios, roof top deck and open roof pool are great. Make sure you ask about air conditioning, we found out the hard way […] that not all room have this. Thankfully it cools down in the evenings and we could leave the windows open. I had a bad experience with check out though. I left an item in the room and immediately called back after checking out and asked if they could leave the item at the front desk. When I returned later to pick it up apparently only the main housekeeper has the key to the lost and found and I was unable to retrieve my item. By the next day when I was able to talk to someone, no one could find my item. At this point the staff was very unhelpful! Lisätietoja

No AC... you will have to open ur window if u feel ur room hot.

We just stayed here one night to go to a concert at the Warfield a couple of blocks away. It's a good location and the room was adequate. The service in the lobby was lacking; I say that only because there was one guy to do the 'checking in' and he was occupied with one guest for 15 minutes as we waited and the line piled up behind us. He was nice enough […] and the Custom Burger place in the lobby was delicious. Lisätietoja

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Stayed at the hotel for 4 nights-they screwed up our reservation for the last night so we had to switch rooms. Called us when we were out in wine country for the day to break the news. I was not very pleased to say the least. The hotel is right on a busy street and with no air conditioning and the windows open it is very loud very early in the morning! […] Somewhat convenient for location and is easy to walk to places if you are brave enough to walk through the ghetto. The last night of our stay in San Fran we moved to out to a different hotel by the airport. Thankfully we did as we were watching the news we saw that there was a shooting a block from the hotel that injured 5 innocent bystanders! We walked right by where it happened everyday! I would not recommend hotel-pay the extra money and stay somewhere else! It will be worth your money! Lisätietoja

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this is an excellent hotel the room are great, well furnuished and very clean the hotel has a swimming pool which is heated and the bar on site is very good with freindly staff the only down side is the surrounding area, the streets are full with drug addicts and homeless people sleeping on the pavements not at all a pleasent sight

Pro's -Nice decor, good quality furniture and comfy bed. -Very clean. -Staff are helpful. -1.5 block walk to streetcar line. Con's -Most rooms face the central courtyard - where smoking is allowed - and because non of the rooms have air conditioning you have to leave your windows open... you get the picture. -No free breakfast. There is an attached […] diner, but at nearly $10 for a tiny portion of eggs and bacon, it is quite overpriced. -No fridge in the room. -The surrounding neighborhood isn't the best. Be prepared to dodge drunks/people muttering to themselves for at least 2-3 blocks in all directions. Lisätietoja

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The hotel staff were friendly, the room was clean and we had a room off the street meaning there was no problem with noise. For the price and location, I would say that this hotel is pretty much perfect. 5 minute walk to BART and MUNI and about 15 mins from Union Square. Seriously! What more could you want.

Due to the mixed reviews on here I was a little apprehensive of my selection to book this hotel. Comments suggesting it was in the "hood" were mistaken. To clarify, the new Federal building is kitty-corner to this property and the courthouse is across the street. Like any big city you'll see homeless and pan-handlers, nothing different in San Fran. The […] room was very comfortable (with the exception of the pillows). The room was very clean and tidy and the cleaning staff did a good job of making it up. The only comment I'd make about the cleaning staff is that they are LOUD! Because of the design of the hotel, the rooms end up facing a courtyard (cool design) however the housekeeping staff don't seem to realize that the sound echo's quite loudly. The front desk staff were courteous and advised me where NOT to go " the real hood". Overall a good hotel for the value. The sister Best Western Hotel is across the street to the west and even just from the outside I would have picked this one over the other. Lisätietoja

Within walking distance to all must see/shop/ eat places in down town San Fran. Great staff. My cell phone was dead, i had lost my charger, a staff lend me their's....forever greatful! Close to public transportation to all the other places to see in San Fran. Fun decor in room and in courtyard. Gym!

I was very pleased with the overall quality of the hotel, the rooms were well equipped and nicely designed, the overall atmosphere worked right into the artsy-feel of San Francisco. I had no problems with the neighbourhood, though there are a few homeless people around, they would never bother you and should not be a concern. I did not feel threatened […] at all by any of those staying on the streets. Ultimately, if homelessness really bothers you, you may not want to stay in this hotel. However, in my room (204), you could hear every single suitcase that was being dragged along the hallways (we were beside the elevator). This would sometimes wake us from our sleep. You could also hear thumping treadmill in the gym (also beside our room). Internet speed is acceptable only if you plug in (and still was a bit on the slow side). The hotel is easily accessible via public transport (a block away from the BART Civic Centre station, a MUNI bus stops around the corner from the hotel, and only a 10 minute walk from Union Square). The staff are very helpful and will provide advice on travel within San Francisco should you ask. They're also very responsive to any complaints (my safe didn't work and they sent someone within 10 minutes). So while I enjoyed my stay overall, ear plugs are a necessity. Lisätietoja

1. Hot, and no air conditioning! 2. VERY loud; I called down 3 times during the night to have security quiet a noisy group of people. I finally asked for ear plugs. 3. Bad value for the cost. 4. Bad part of town. 5. Bought continental breakfast-old, stale croissant. I was told was fresh, was cold (partially frozen) in the center and stale. Never again […] would I stay there or would I recommend this place. On leaving, the front desk clerks didn't even ask, "how was your stay?", because I'm sure they knew. Lisätietoja

Definitely no frills/thrills. Just your average motel in the heart of SF. The staff are very knowledgable of the surrounding sites and tourist attractions, but offered preferred advice on using public transportation rather than you driving your own vehicle to get around, stating that parking was just too expensive. It can be the case, however not entirely […] so, so long as you watch out for yourself and look around first at the different parking lot options. Had mostly party-goers as booked as a lot of our neighbors were out in front of their room or in the courtyard till 3:00am or so drinking/talking loudly. Well the courtyard definitely didn't help the volume control any. Oh well, that's what you come to SF for any how. We were there for a wedding. Valet parking only, extra cost (of course - it's SF pretty much any/all parking you pay for). Lobby small - staff filled with smiling faces. Elevators were small - prettying one family at a time. When i got to room, had a "Wet Paint" sign at the doorstep. They had just repainted the door and were working on ajacent room doors as well. The paint fumes took a while to discipate. Was fully booked so not able to change to another family style room elsewhere in the complex. Rooms definitely smaller than shown in pictures - but functional. In-room bathrooms were definitely small/tight. Suggestion - have some consideration for larger/big boned persons - not always meaning obese persons. Beds were ok - a little on the firm side for my taste, but that's just me. TV use - a little complicated at first with all the pay-per-view offerings and room charge access and such. No AC - room can get stuffy. Ceiling fan helps though. For it's location and easy access to most everything in SF, great for the 1/2 night stay. Especially if you just want somewhere to crash after partying. Obviously people aren't looking to spend the majority of their vacation in a hotel room (unless at a resort and on honeymoon or something), so this place is quite Lisätietoja