Extended Stay Deluxe Dallas - Plano - Plano Parkway - Plano

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I was not expecting luxury at the price I paid but did not expect: - No nightsatnd clock and clock on kitchen wall had a dead battery. - No hangers in the closet - No shampoo provided. - no blanket on the bed (sheet and bedspread only) - Lobby flooded during rain shower. - room not cleaned at all during 3 night stay.

The service was good, the staff friendly. The room needs an upkeep (the comforter was stained and smelly). The bed was surprisingly comfortable and the bathroom was clean! The workout room had the basics but fully functional.

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Driving up it looked like an old dorm room. Where i was going to park ; there was broken glass on the ground from a car window. The carpet fresh used throughout the so called hotel was so strong in lobby and my room that i had a hard time breathing. There was no ice machine; only 2 empty ice trays in freezer. I was not comfortable with the place from […] the moment i drove up. The night before i stayed at another hotel.com place for several dollars cheaper and it actually looked like a hotel with cont.breakfast, ice machines and was.very clean smelling without the gross carpet fresh. Lisätietoja

This was a very poorly run and dirty, noisy hotel. I had to try 2 rooms out before I could find a clean one. The AC was dismantled in one room and vomit was left on the carpet, the bathrooms were not clean and the pool was cloudy, dirty. I could hear my neighbors TV and talking. There was trash in the halls. And the room smelled bad. One room was labled […] non-smoking but someone had been smoking in it. I will not be staying in an Extended Stay America again! Lisätietoja

I was very disappointed in this Extended Stay, even though we have had great success with them before. The first room had a wet couch and no towels. The second room we looked at was not made up at 4 PM in the afternoon. The third room (which we kept) had no coffee pot, only 1 frying pan, and the phone did not work. We were told by the front desk that […] the phone would be fixed the next day, but it was not. It was never fixed while we were there. We will be traveling to Dallas again, but we will not stay at this Extended Stay :( Lisätietoja

If you want a cheap clean room with kitchenette, this is it. But... smelled like cigarette smoke on nonsmoking floor. Had to ask for sheets for sofa bed and enough towels were not provided, again, I had to ask. Bathroom wasn't well stocked with toilet paper, had to ask for some. There were no cooking utensils in kitchen. It served the purpose, but I […] won't go back. Lisätietoja

No towels were present. Had to retrieve them. Voices in lobby and upper hallway could be heard spouting offensive explitives Incompetent staff on duty @check-in and check-out times. Musty smell in hallways as well as room that was offered as "non-smoking".

For what I paid, I was very impressed. Big room was clean, pool was clean, and staff was very nice to me! I will stay here again if I am ever in Plano area.

The bathroom floor had drip marks. Staying two nights here, I noticed that nobody came to clean the room (I'm guessing it's done weekly) since I put a note in the bathroom so it'd be mopped and the marks were still there when I came back. It was nightmarish to think that the whole probably wasn't being cleaned thoroughly. I noticed the bedsheet had […] a hole and there was a used soap lying around in the bathroom when I first came in. Not recommended, except if under really tight budget. Lisätietoja

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iIhad a great experience at this hotel. The only problem I had was that the side hallways were piled with trash and was stinky. Other than that Ihad a great experience with this hotel.

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The room was very spacious with a full kitchen. Be sure to bring papertowels and extra utensils if there is more than one person. It was really a great deal for the price. I recommend it.

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