Extended Stay America Chicago - Lansing - Lansing

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staff was warm & friendly

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My stay was quiet and very pleasant.

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The rooms where great very clean I would go again.

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Room was cool, front desk person was very nice, and the stay was good. However, they need to upgrade the bed to the pillow-top mattress. Neck was a little sore.

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Mold in the shower, no shampoo/conditioner, kitchen sink that drained very slowly, cheap furnishings showed serious wear, no shear curtains in the 1st floor room so couldn't let in sunlight without everyone in the parking lot looking in. Glad it was only one night.

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I was there for a wake and funeral. The Receptionist was super kind and most helpful.

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refrigerator did not work told maintenance said he fixed it but still did not work.toilet backed up told maintenance said he fixed it but still did not work. Moved to different room clear in another wing and floor had to move all my groceries and equipment I use for my work. This will be my last time I stay at this hotel.

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Outdated hotel, but rates are inexpensive, and room was clean....I would stay there again if I was watching my pennies.

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Enjoyed my stay will come back again. Everything was comfortable

Aito Expedian asiakkaan arvostelu

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I love my stay

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I loved the room. Full kitchen. Nice bathroom & clean. Lots of room to move around. I can't say enough about the price.

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You can tell the building is old and they try to keep it looking nice, but the bathrooms need some work. Like the shower heads need replacing. The staff were very friendly and helpful. The area has lots of shopping and resturants. We would stay there again for an overnight but not for an extended stay. Thats a shame since that is what the main function […] of the chain wants. I would not pay more then the rate we paid. Lisätietoja

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It cost us as much for our two dogs as it did for us. Both are less then 20lbs and they charged us per dog per day!! I no pets then not bad place to stay.

Aito Expedian asiakkaan arvostelu

We had just a quick overnight stay & the hotel was very comfortable.

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I had a great stay it accomodates me very friendly employees no complaints.

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I had a good time service was friendly.

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The hotel is nice however, some updating needs to be done to the rooms. The room was comfortable for a short stay and the staff was very nice.

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I enjoyed my stay there, it was extremly clean which I appreciated, and everything was functional so it was great.

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In urban areas such as Chicago, Extended Stay frequently fills their rooms with Section 8 housing clients replete with their noise and filth.

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The room accomodations were nice. I just wasn't impressed that the room was not ready at the check-in time. It's true that you don't get a second chance to make a first impression and since this was my first stay ever with this hotel, it did not sit well with me. The staff that greeted us and checked us in was very professional and apologetic that she […] could not release the room without approval from her manager because the room had not been checked after maid service. Nevertheless, the manager did not offer us anything for our incovenience, nor did she make an effort to talk to us personally. She simply communicated with the staff member by telephone, never even acknowledging us. Lisätietoja

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Pretty typical for Extended Stay America. Nice room. Kitchen, particularly pots & pans, could have been a little cleaner. The place showed some wear. Good location for my needs: close to freeway, LA Fitness and a Kmart about a block away, Chinese take-out not far. Neighborhood maybe not the best. I forgot toothpaste, so I went to Kmart rather than […] pay the ridiculous price for the tiny sample in the vending machine. Front desk did not have things like toothpaste. Lisätietoja

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I enjoyed the hotels kitchen noke and cozy but spacious quarters. I was definitely recommend this place to family and friends.

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You are responsible for your own cleaning but there is fresh linens and towels available for trade out as needed

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Service was bad, room smelled like fried chicken, no amenities such as hair dryer, noisy all night and could hear everything through paper thin walls

Aito Expedian asiakkaan arvostelu

The air condition didn't work properly and the plumbing was terrible, the toliet had a problem for two days. I was not very impressed with this hotel. I will never stay at one of your establishment again.

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Upon arrival, I was a little uncomfortable with the location, but proceeded to check in. My first room's bed had dirt in the sheets. When I explained this to the staff, they were very apologetic, and gave me another room with clean sheets. After staying one night, I came to the conclusion that although the room was fine (a little old, but clean) and […] the staff was friendly and helpful, the location of the hotel was completely inappropriate for a single young female traveler. I found another hotel on the Indiana side and switched the next day. The Extended Stay was very nice about it and only charged me for one night. Lisätietoja

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The hotel is in Lansing which is in the middle of nowhere. But if this is where you want to be then this is a great place to stay. The area is safe and quiet but still handy for the freeways not too far away. The rooms are very comfortable with microwave oven, fridge/freezer, sink, crockery and cutlery provided. The hotel has no restaurant or bar but […] there are several within a few minutes drive. The reception staff could not be friendlier and helpful - they provided me with maps of where I could go jogging. Lisätietoja

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